Starbucks Corporation

advanced systems analyst- Workforce Management (Nashville, TN)

Starbucks Corporation$90K — $120K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field (Computer Science, IT, etc.) and 7+ years of experience in a systems analyst role
  • Experience spanning all facets of system development lifecycle
  • Minimum 2 years in Workforce Management solutions (with a preference for UKG)
  • Hands-on experience with system configuration in WFM applications
  • Required knowledge of SQL and databases like Oracle, MySQL, or Teradata
  • Proficient in data querying, report writing, and data presentation
  • Familiarity with user-centric design and agile processes

Responsibilities

  • Lead the design and delivery of technology solutions, defining scope and options based on user needs
  • Configure and validate applications, supporting processes such as data conversion and testing
  • Ensure production support and system stability, leading root-cause analysis and cross-team/vendor resolution
  • Create and maintain documentation and training resources for users and support teams
  • Collaborate in Agile/Scrum environments to drive process improvements and outcomes

Benefits

  • Comprehensive medical, dental, and vision insurance options
  • Short-term and long-term disability coverage, plus paid parental leave
  • Paid vacation and sick time, with eight paid holidays and two personal days
  • 401(k) retirement plan with employer match and stock purchase options
  • 100% tuition coverage for a first-time bachelor's degree through Arizona State University
  • Access to backup care and DACA reimbursement
  • Educational resources and financial well-being tools
Full Job Description
Now Brewing - Systems Analysts WFM (Advanced)! #tobeapartner

As a Systems Analyst, you'll deliver and sustain technology and process solutions that enable strategic initiatives and operational improvements. You'll partner across IT and the business to define requirements, design user-centric solutions, configure and test systems, and support critical production environments-driving alignment and continuous improvement along the way.

As a Systems Analyst, you will...
  • Lead solution design and delivery - define scope and solution options, direct requirements and user stories, partner with project teams on estimates/timelines, and apply Agile/Scrum and Lean techniques to improve processes and outcomes.
  • Configure and validate solutions - perform (or direct) application configuration (attributes, workflows, UI changes), support data conversion (extract, load, validation), and build/execute test plans while validating results (including complex queries and operational reporting as needed).
  • Own production support and stability - provide (or direct) 24x7 support for critical systems, lead root-cause analysis and trend insights, coordinate cross-team/vendor resolution, and maintain documentation and training for users and support partners.


We'd love to hear from people with:
  • Bachelor's degree in Applied Computer Science, Computer Applications, Engineering, Information Technology, or a related field, plus 7+ years of post-bachelor's and progressive experience in a related systems analyst role
  • Overall 7+ years of experience working on all facets of system development lifecycle supporting and interfacing with systems
  • Minimum of 2 years of experience in a Workforce Management solution (i.e UKG, Ceridian, Kronos, Blue Yonder WFM, etc.) - UKG Preferred
  • Minimum of 2 years of experience in central operations and/or Human Capital/Workforce management
  • Must have hands-on system configuration experience in support of solution delivery initiatives within a WFM application
  • Required knowledge of SQL and one or more of these DB's - Oracle, MySQL, Teradata etc.
  • Adept at queries, report writing and presenting findings
  • Must have experience utilizing user-centric design concepts in conjunction with agile development and testing processes to support development of highly engaging technology solutions
  • Excellent verbal and written communication and persuasion skills
  • Experience in data analysis using open-source solutions such as: Spark, data bricks, Elastic Search is a plus
  • Experience in building Insights from data - associations among data, business rules/logics, data flows, data usages is a plus


As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire withevery cup. Apply today!

About Starbucks Corporation

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company’s products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.

Starbucks Corporation Careers

Join the vibrant team at Starbucks Corporation, a premier destination for passionate, innovative professionals seeking impactful careers in the coffee industry and beyond. As a global leader in coffee and a champion of sustainable practices, Starbucks offers unparalleled job opportunities that promise both personal and professional growth.

Work You’ll Do

Embark on a fulfilling career path at Starbucks Corporation where you can blend your skills with a culture of excellence and innovation. Our team members are at the heart of our business, and we empower them through leadership development, diversity training, and continuous learning opportunities.

Transform Your Career

With Starbucks, you're not just taking a job; you're joining a culture that nurtures innovation, leadership, and a commitment to diversity and community involvement. Our baristas, managers, and corporate employees all play integral roles in our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time.

Innovate and Lead

At Starbucks, innovation isn't just about coffee. It's about revolutionizing the way we connect with customers and grow our business. Lead the charge in creating and implementing new ideas as part of a team that values bold thinking and a fresh approach to challenges.

Professional Growth and Development

Starbucks is committed to the growth of its employees. Whether through professional development programs, internships, or leadership training, we provide the tools needed for you to advance your career within the company. Our robust benefits package supports the health, financial, and lifestyle needs of our team members and their families.

Join Our Team

Explore the array of job opportunities at Starbucks Corporation—from baristas to management positions. We are hiring creative, driven individuals who are ready to make meaningful contributions. Bring your unique perspective and talents to Starbucks and help us continue our legacy of innovation and exceptional service.

Networking and Career Advancement

Starbucks is a place where networking and professional relationships flourish. Connect with leaders and peers who can help guide your career path, and take advantage of our comprehensive training programs that prepare you for future leadership roles.

Internship Opportunities

Gain real-world experience and build your resume through a Starbucks internship. Our interns work on projects that matter, gaining skills that are crucial to succeeding in the coffee industry and beyond. It’s an opportunity to see what a career at Starbucks might look like, with many interns going on to full-time positions within the company.

Stay Connected

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Join us and be part of a company that prides itself on growth, innovation, and a positive employment culture.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Starbucks Corporation.

Explore Starbucks Careers

Whether you're beginning your career journey or looking to enhance it, Starbucks offers a dynamic path filled with opportunities for success. Join us and become part of a team that is passionate about coffee, community, and making a positive impact in the world.
Learn more about Starbucks Corporation
Size
383,000 employees
Market Cap
$113.2 billion
Industry
Net Income
$664.8 million
Founded
1971
5 Year Trend
+7.6%
Revenue
$23.1 billion
NASDAQ

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