Honeywell

Advanced Software Engr

Honeywell$90K — $120K *
Mason, OH 45040In-Person
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Computer Science, or related field with 5 years of experience.
  • 3+ years of advanced experience programming PLC and troubleshooting ladder logic.
  • 2 years of experience interpreting electrical schematics and network drawings.
  • 1 year of customer support or customer-facing experience.
  • Up to 10% domestic travel required; telecommuting allowed up to 2 times/week.

Responsibilities

  • Provide expert Technical Support for PLC-controlled machines and control systems.
  • Drive issue identification, investigation, and root cause analysis.
  • Build relationships to resolve complex technical cases promptly.
  • Develop an understanding of customer needs and enhance support processes.
  • Document all support activity effectively and track issue resolution.
  • Train team members and share technical knowledge with others.
  • Present technical solutions and updates to leadership and customers.

Benefits

  • Telecommuting options available.
  • Employee referral bonus of $1500.
Full Job Description
Responsibilities

Advanced Software Engineer for Intelligrated Systems, LLC in Mason, OH

Responsibilities:
  • Provide professional coverage of Technical Support Helpdesk with a specific focus on PLC-controlled machines and subsystems or control systems based on C/C++ programming languages.
  • Support focus on accuracy, timely feedback, and customer satisfaction.
  • Drive timely identification, investigation, resolution, root cause analysis and replication of technical issues.
  • Build internal relationships to expedite complicated cases.
  • Develop broad understanding of customer needs.
  • Support the knowledge-sharing mindset, methodology, and tools.
  • Help develop Technical Support processes.
  • Ensure proper documenting and recording of all activity and communication.
  • Address systemic coordination issues.
  • Part of a team that is solving complex technical problems for customers.
  • Apply highest standards of customer support.
  • Balance systematic analysis with decisiveness.
  • Consistently make and execute timely decisions in the face of complexity and/or ambiguity.
  • Identify, investigate, troubleshoot, analyze, and resolve technical issues.
  • Track requests resolution.
  • Debug software defects and analyze source code for proprietary material-handling controls systems.
  • Create root cause analysis documents.
  • Establish and follow methodologies.
  • Develop and share knowledge.
  • Provide technical training.
  • Suggest enhancements to advance projects.
  • Assist product and process certification.
  • Develop technical and software improvements.
  • Test and implement software changes.
  • Present to leadership and external customers.
  • Build business acumen while learning to address customers' technical needs.


Qualifications

YOU MUST HAVE:
  • Qualified applicants must have a Bachelor's degree or foreign equivalent in Engineering, Computer Science, or a related field, and 5 years of professional experience.
  • Must have at least 3 years of experience with the following: ability to code in at least one language; advanced level experience programming PLC and/or troubleshooting PLC ladder logic.
  • Must have 2 years of experience with the following: experience reading, reviewing, and interpreting electrical schematics and network drawings.
  • Must have 1 year of experience with the following: customer support and/or customer facing experience.
  • Up to 10% domestic travel required.
  • Telecommuting permitted up to two (2) times per week.


ADDITIONAL INFORMATION:
  • Location: Mason, OH
  • 40 hours/week
  • Employee Referral Fee: $1500
  • If offered employment must have legal right to work in U.S. EOE.


About Honeywell

Honeywell Aerospace is an American company that manufactures aircraft engines, avionics, auxiliary power units (APUs), and other aviation products. The company’s product portfolio includes space equipment, turbine engines, auxiliary power units, brakes, wheels, synthetic vision, runway safety systems and other avionics. President Barack Obama awarded a Honeywell employee the National Medal of Technology for his contributions to air flight safety technology. The company also owns a number of patents related to NextGen technology, aircraft windshields, turbochargers, and more. Honeywell Aerospace was founded in 1936 and is headquartered in Phoenix, Arizona.

Honeywell Careers

Joining Honeywell offers more than just job opportunities; it's a chance to grow with a company known for leadership in innovation and diversity. As a global leader, Honeywell is where your professional journey can reach new heights through a commitment to excellence and continuous improvement.

Work You'll Do

At Honeywell, you'll be part of a team that drives digital transformation across industries. With a focus on sustainability and advanced technologies, Honeywell is not just preparing for the future; we're creating it. Our diverse and inclusive culture fuels our innovation and connects us closer to our customers and the communities in which we operate.

Innovate and Lead

Embrace the opportunity to lead in the marketplace with Honeywell's cutting-edge solutions. Our leadership in areas such as aerospace, building technologies, and performance materials allows you to engage in work that makes a difference. Honeywell is at the forefront of tackling global challenges with innovative technology that improves quality of life.

Career Growth and Opportunities

Whether you're looking for an internship, a graduate role, or a leadership position, Honeywell offers a path to career success. Honeywell's commitment to professional growth is evident in our extensive training and development programs, aimed at expanding your skills and advancing your career.

Join a Dynamic Team

Honeywell's team culture is built on collaboration and respect. With a global team of professionals, you'll network with some of the brightest minds, working together to solve complex challenges. Our commitment to diversity and inclusive growth makes Honeywell not just a great place to work, but a place where your career can thrive.

Benefits and Culture

Honeywell is dedicated to providing employees with a life-work harmony through substantial benefits, including health, education, and retirement plans, ensuring peace of mind for you and your family. Our culture promotes quick learning, flexibility, and adaptation, which are critical in our fast-evolving industries.

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Discover the range of career opportunities at Honeywell, from engineering to sales, and contribute to our mission of shaping the future. Our hiring process is designed to find not just the right skills but also the right fit for Honeywell's culture.

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Join Honeywell and be part of a team that is dedicated to building a smarter, safer, and more sustainable world.
Learn more about Honeywell
Size
99,000 employees
Market Cap
$143.4 billion
Industry
Net Income
$4.7 billion
Founded
1906
5 Year Trend
-2.6%
Revenue
$32.6 billion
NASDAQ

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