DescriptionThe Queen's University Medical Group (QUMG) is seeking an experienced and collaborative Operations Manager, Advanced Practice Providers (APPs) - Inpatient Neuroscience to provide operational leadership and oversight for Advanced Practice Providers within the Neuroscience Institute.
This position serves as a key liaison between APPs, physicians, department leadership, and organizational stakeholders to optimize clinical operations, enhance team-based care, and support the delivery of high-quality patient care. The Operations Manager also maintains a clinical practice and patient caseload while providing leadership and professional development support to APP staff.
Position Highlights- Lead and support Advanced Practice Providers across assigned medical and surgical service lines.
- Partner with physicians, program leadership, and QUMG executives to optimize APP utilization and productivity.
- Drive operational excellence, workflow improvement, and program development initiatives.
- Supervise and mentor APP staff while fostering a culture of collaboration, engagement, and professional growth.
- Maintain an active clinical practice within area of specialty.
Key Responsibilities- Serve as the primary liaison between APPs and assigned clinical programs.
- Collaborate with department and medical leadership to develop and implement strategic plans that support patient care and operational goals.
- Ensure effective APP staffing, scheduling, onboarding, orientation, and professional development.
- Promote high-scope APP practice and team-based care models.
- Monitor compliance with regulatory, accreditation, and organizational standards.
- Lead quality improvement initiatives and operational projects.
- Participate in budget planning and resource management activities.
- Facilitate communication among APPs, physicians, clinical staff, and leadership teams.
- Support APP student rotations and educational opportunities.
- Maintain a clinical caseload consistent with specialty and credentialing requirements.
Minimum Qualifications- Current Hawaii State license as an Advanced Practice Registered Nurse (APRN) or Physician Assistant (PA).
- Current board certification applicable to specialty practice.
- Current BLS certification.
- Credentialing and privileging eligibility.
- Minimum three (3) years of clinical practice experience within specialty area.
- Minimum one (1) year of supervisory, leadership, or management experience.
- Strong leadership, communication, and relationship-building skills.
Preferred- Doctorate in area of practice.
- Experience in education, research, and publication.
- Experience leading multidisciplinary teams and operational initiatives.
Base salary begins at $194,374/year with opportunity for quality incentives.
