Job Description

The Executive Director is accountable for the overall leadership, strategic planning, and operational management of the long-term care home while ensuring compliance with regulatory requirements, policies, and organizational standards.

Responsibilities:

Lead - Oversee operations and funding expenditures while ensuring compliance with jurisdictional and organizational requirements.

Financial Stewardship - Manage home operations within budget and promote fiscal accountability across departments.

Collaborate - Work with community partners, regional teams, and support teams to enhance resident and team member well-being.

Comply - Ensure adherence to all applicable legislation, collective agreements, and Extendicare policies related to resident care and safety.

Support - Provide hands-on leadership and guidance to managers, employees, residents, and families while building team capacity.

Cultivate - Foster a positive culture focused on quality care, resident rights, teamwork, and regulatory compliance.

Develop - Build high-performing teams through talent development, education, mentorship, and succession planning.

Improve - Lead and support quality improvement initiatives that enhance resident care and operational excellence.

Strategy Development - Partner with leadership teams to develop strategies that strengthen resident care and support organizational goals.

Customer Service - Respond to feedback from residents, families, vendors, and team members with professionalism, empathy, and accountability.

Values Alignment - Champion Extendicare’s Mission, Vision, Values, and commitment to ethics and integrity.

Qualifications:

• University degree in Health, Gerontology, Business, Marketing, or Social Services
• Long-Term Care Administrator Certification (where applicable)
• Minimum of five (5) years of relevant health management experience, including budgeting, operating statement analysis, labour relations, and knowledge of legislation governing long-term care operations
• Demonstrated ability to lead and engage a sizeable multidisciplinary team in a unionized environment
• Working knowledge of business planning processes and utilization of Key Performance Indicators (KPIs) to drive business success and strategic objectives
• Experience in risk management activities and continuous quality improvement processes
• Passion for person-centred care and supporting seniors
• Must provide a complete and current (within six months) Vulnerable Sector Check, including a Criminal Background Check, or be willing to obtain one

Time Type: