Job DescriptionSAIC has an immediate opening for an experienced and highly organized
Administrative Team Manager to support a learning and training facility. The selected candidate will be responsible for managing the logistical, administrative, and coordination functions required to ensure the seamless execution of training operations and high-quality service delivery to the client.
This role requires a proactive leader who can manage administrative staff, coordinate across multiple stakeholder groups, support day-to-day facility operations, and ensure that instructors, students, visitors, and client personnel receive timely, professional, and reliable support. The ideal candidate will bring strong organizational skills, sound judgment, customer-service orientation, and the ability to operate effectively in a fast-paced government training environment.
Key ResponsibilitiesThe Administrative Team Manager will be responsible for overseeing and coordinating the administrative support functions of the learning facility, including but not limited to:
- Coordinating logistical and administrative support for scheduled courses, events, meetings, and training activities
- Ensuring classrooms, breakout rooms, student areas, instructor spaces, and common areas are properly prepared and supported for training delivery
- Serving as a central point of coordination among the client, course directors, instructors, students, facility staff, and contract team members
- Supporting course scheduling, student registration, attendance tracking, roster management, classroom assignments, and training documentation
- Coordinating meeting support, room setup, supplies, materials, visitor access, equipment needs, and other facility-related requirements
- Monitoring administrative workflows to ensure timely, accurate, and professional support to the client
- Identifying and resolving logistical or administrative issues that may affect training execution
- Maintaining strong communication with client representatives and internal leadership regarding priorities, issues, risks, and upcoming requirements
- Supporting the development and implementation of standard operating procedures, checklists, schedules, and process improvements
- Ensuring administrative support activities are aligned with contract requirements, client expectations, and established quality standards
- Tracking action items, deliverables, deadlines, and recurring support requirements
- Supporting quality assurance activities, customer feedback collection, and continuous improvement efforts
- Ensuring professionalism, confidentiality, and responsiveness in all interactions with client personnel, students, visitors, and staff
QualificationsCandidates must possess:- Must currently hold an Active TS/SCI and Poly to be considered; we are unable to upgrade the clearance
- Minimum of 14 years of relevant professional experience
- Bachelor's Degree
- Experience managing administrative, logistical, operational, or coordination functions in a professional environment
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to coordinate across multiple teams, stakeholders, and competing priorities
- Experience supporting meetings, training events, conferences, or classroom-based activities
- Strong customer-service mindset and ability to deliver high-quality support to senior stakeholders and clients
- Ability to identify problems, recommend solutions, and follow through on action items
- Proficiency with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, and Teams
- Ability to work independently while also operating effectively as part of a larger contract or client-support team
- Ability to handle sensitive information with discretion and professionalism
Desired Skills:The ideal candidate will also have:
- Prior experience supporting a federal contract
- Experience working in a training, education, learning center, conference center, or professional development environment
- Experience coordinating instructor-led training, student logistics, course schedules, or training facility operations
- Familiarity with government protocols, secure facilities, visitor access procedures, or controlled environments
- Experience developing administrative processes, standard operating procedures, checklists, or workflow improvements
- Prior experience managing customer service or front-office administrative teams
- Experience supporting quality assurance, performance metrics, or client satisfaction tracking
