Administrative Support Manager - Veterans Services

State of Idaho

$93K — $104K *
Boise, ID 83709In-Person
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in skilled nursing facilities with supervisory and administrative skills
  • Strong knowledge of management practices, fiscal operations, and economic principles
  • Proficient in Microsoft Office, particularly Word and Excel for technical and management reporting
  • Familiarity with regulatory frameworks from CMS and applicable state/national healthcare regulations
  • Must hold a valid Idaho nursing home administrator license or a temporary permit.

Responsibilities

  • Manage daily operations of construction and maintenance projects for compliance and fiscal tracking
  • Assist leadership in aligning Division's mission across multiple Veterans Homes
  • Develop performance standards and procedural frameworks for operational efficiency
  • Review financial budgets and contribute to financial management reports
  • Conduct analyses on policies, regulations, and operational studies
  • Advise on support services and represent organization in management discussions
  • Participate in strategic planning and operational evaluation efforts.

Benefits

  • Low-cost health, dental, and vision insurance
  • Participation in top state retirement system PERSI
  • Generous vacation and sick leave from day one
  • Paid parental leave and 11 paid holidays
  • Multiple retirement savings options including 401k and Deferred Compensation
  • Comprehensive group life and disability insurance
  • Employee Assistance Programs and wellness initiatives
  • Robust ongoing training opportunities.
Full Job Description
Administrative Support Manager

This position will remain open until filled.

This position is full-time, with a competitive salary of $45.00- $50.00 per hour and includes amazing benefits.

Job Responsibilities

Project Management:

  • Manages the day-to-day requirements of ongoing construction and deferred maintenance projects to include the operational changes, fiscal tracking and decision making, and ensuring compliance with federal/state requirements.

Management Support:

  • Ensures the Division's mission and values are followed while assisting the Deputy and Home Administrators in creating unity and consistency at all four Veterans Homes
  • Supports the development of plans, priorities, performance standards, and procedures
  • Coordinates support services with Home Administrators, Bureau Chiefs and other department, state and/or federal operations
  • Reviews budget(s) and participates in the preparation of financial management reports
  • Recommends policies and ensures consistency and compliance of operations
  • Researches, analyzes, and interprets state and federal laws and regulations
  • Conducts special management studies and projects
  • Performs licensed Home Administrator duties at any of our four Veterans Homes as needed
  • Directs program design and development, as needed
  • Directs development of program manuals and training materials

Consultation:

  • Advises the Deputy and the Administrator/Director in support services areas and participates as a member of the management team
  • Investigates, troubleshoots, and resolves or recommends solutions to complex issues, inquiries and problems
  • Represents the organization to department management, staff, the community, or other organizations
  • Directs development of program manuals and training materials; research, analyze, and interpret state and federal laws and regulations; recommend automated systems enhancements; act for the Administrator/Director
  • Coordinates and participates in strategic planning, monitoring, and evaluation

Minimum Qualifications

  • At least 5 years of experience working in a skilled nursing facility, including supervision of support staff, analyzing operational, management, or administrative problems to identify alternatives and implement solutions; allocating resources in a department or business environment; interpreting and applying laws, regulations, policies, and procedures and preparing and making presentations to groups.
  • Good knowledge of management practices, fiscal operations, economic principles and practices, and statistical analysis, health care delivery systems, developing, monitoring and submitting budget reports.
  • Demonstrated ability to prepare technical, analytical, and management reports; develop and monitor budgets; and effectively use Microsoft Office application, including advanced proficiency in Microsoft Word and Excel.
  • Considerable knowledge of the Centers for Medicare and Medicaid Services (CMS) regulations, survey process, and interpretive guidance applicable to Skilled Nursing Facilities guidance for Skilled Nursing Facilities; state and federal long-term care regulations; quality assurance and performance improvement (QAPI) principles; nursing regulation trends and standards; and applicable licensing and certification requirements.
  • Possess a valid Idaho nursing home administrator's license as defined in Idaho Codes 54-1605 and/or 54-1610. Licensure or temporary permit must be obtained prior to appointment and maintained as a condition of employment.

Clearance

The Idaho Division of Veterans Services requires applicants to pass a criminal background check after a conditional offer of employment.

We offer employee benefits beyond compare

  • Excellent low-cost Health, Dental and Vision insurance
  • Participation in one of the nation's best state retirement systems PERSI Retirement
  • Generous vacation and sick leave accrual beginning as soon as you start
  • Paid parental leave
  • 11 paid holidays a year
  • Multiple retirement plans, including an optional 401k & Deferred Compensation plan
  • Group Life Insurance/Disability Insurance/Supplemental Life Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts
  • Wellness programs
  • Robust ongoing training opportunities
  • Benefits Summary (Download PDF reader)

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