Administrative and Communications Coordinator

Carleton University

$81K — $89K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong knowledge of university culture and institutional goals required.
  • Familiarity with university procedures related to student housing is necessary.
  • Proficiency in interpreting policies and procedures is essential.
  • Exceptional writing, editing, and proofreading skills needed for student communication.
  • Experience with social media content creation is a must.
  • Ability to create and manage WordPress web content required.
  • Expertise in Adobe Creative Suite is crucial for this role.
  • Detail-oriented with strong efficiency in completing tasks is important.
  • Competence in managing confidential information required.
  • Proficiency in Microsoft Office and student housing systems is necessary.
  • Strong interpersonal skills for collaborative work across departments required.

Responsibilities

  • Provide administrative coordination within Housing Services.
  • Maintain and manage digital platforms including web and social media.
  • Develop standardized templates for student-facing communications.
  • Ensure accuracy and accessibility of housing information provided to students.
  • Support day-to-day operations related to student housing.
  • Emphasize procedural adherence and operational efficiency in tasks.
  • Create and implement content strategies for digital platforms.

Benefits

  • Inclusive community with a focus on equity, diversity, and inclusion.
  • Opportunities for professional development and skills enhancement.
  • Support for internal candidates with a priority status.
  • Engagement in a collaborative work environment.
  • Flexible working conditions in response to public health directives.
Full Job Description
TERM Assignment:

Carleton University also welcomes applications from continuing employees. If a Continuing employee is the successful candidate, this assignment will be considered a Term Assignment, and the successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.

If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal "unionized" candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.

Job Number: J0826-0148

Job Title: Administrative and Communications Coordinator

Job Type: Term Full Time

Department: Housing Services

Job Category: Administrative

Number of Positions: 1

Date Posted (dd/mm/yyyy): 01/09/2026

Closing Date (dd/mm/yyyy): 11/09/2026

Salary (with Salary Rate): 81,981.00 - 89,671.00/Year

Assignment Duration From: 01/10/2026

Assignment Duration To: 30/09/2027

Employee Group: CUPE 2424

Salary Level: 9PE

Hours Per Week: 35

Date Position Available: 31/08/2026

Duties and Responsibilities:

Reporting to the Assistant Director, Housing Services, the Administrative and Communications Coordinator provides administrative coordination and digital platform stewardship within Housing and Residence Life Services.

The role supports day-to-day housing operations while maintaining web and social platforms, developing standardized templates, and coordinating student-facing information to ensure accuracy, accessibility, and timeliness. This position emphasizes operational coordination, content stewardship, and procedural application.

Qualifications:

The incumbent must possess the following qualifications:
• Strong knowledge of the University's culture and institutional goals and objectives is highly desired.
• Knowledge of university procedures and deadlines as they relate to student housing.
• Ability to interpret and apply policies, procedures, and guidelines.
• Strong writing, editing, and proofreading skills for student-facing information.
• Ability to create and post social media.
• Ability to create and maintain web content in WordPress.
• Excellent knowledge and expertise with Adobe Creative Suite.
• Strong attention to detail, accuracy, and efficiency.
• Experience effectively handling confidential and sensitive information.
• Proficiency in Microsoft Office and enterprise student and housing systems. Strong technical skills, with the ability to troubleshoot issues.
• Ability to coordinate multiple priorities within established timelines.
• Strong interpersonal skills and the ability to work collaboratively across departments.
• Knowledge of cultural competencies, particularly with respect to equity, diversity, and inclusion.

Education and Experience:

The above is normally acquired through the completion of:
• Completion of a four-year honours university degree in Communications, Business Administration, Public Administration, or a related field.
• Minimum of five (5) years of related experience in the areas of administration and communications, preferably in a post-secondary environment. This would include experience maintaining websites using a content management systems, as well as experience in developing, recommending, and implementing digital content strategy and schedules. Demonstrated experience in creating content and monitoring web-based communications, and in coordinating organizational social media platforms.

HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

View complete position description

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