Tata Consultancy Services

Admin

Tata Consultancy Services$110K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in configuration and maintenance of Jira Service Management
  • Proficient in automating workflows and administration tasks
  • Familiarity with Atlassian Plugin SDK and ScriptRunner
  • Strong understanding of SDLC practices and documentation
  • Excellent analytical and problem-solving skills

Responsibilities

  • Gather requirements from stakeholders for system improvements
  • Configure Jira Service Management functionality
  • Design and maintain complex automation workflows
  • Manage field configurations, notifications, and permissions
  • Develop Insight/Assets and ProForma functionalities
  • Extend Jira's functionality using plugins and scripting
  • Facilitate data integrations with partner teams

Benefits

  • Discretionary annual incentive
  • Comprehensive medical coverage including dental and vision
  • Maternity and parental leave
  • Auto and home insurance options
  • Commuter benefits and training reimbursement
  • Generous time-off policies including sick leave and holidays
  • Legal assistance and 401K plan
Full Job Description
Roles & Responsibilities
• Contribute to requirements gathering from stakeholders
• Configure and maintain Jira Service Management functionality
• Develop and maintain complex automation workflows
• Develop and maintain field configurations, notifications, issue security and permission schemes, etc.
• Develop and maintain ProForma configurations and functionality
• Develop and maintain Insight/Assets configurations and functionality
• Extend Jira functionality using Atlassian Plugin SDK for Atlassian Server Products and/or ScriptRunner
• Develop and maintain functionality to automate administration tasks (user, group, role, schemes, etc.)
• Work with partner teams to negotiate and develop upstream and downstream data integrations
• Maintain documentation, scripting and/or tooling to aid in promoting configurations across environments
• Perform peer work reviews and provide constructive feedback
• Follow good SDLC practices including source code control, automated unit testing, automated builds, configuration management, comprehensive documentation, testing and project promotion procedures

Generic Managerial Skills, If any
  • Analytical Thinking
    • Problem Solving Skills
    • Result orientation
    • Interpersonal Skills
    • Teamwork
    • Troubleshooting
    • Collaboration

    Salary Range- $110,000-$120,000 a year

    TCS Employee Benefits Summary:
    Discretionary Annual Incentive.
    Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
    Family Support: Maternal & Parental Leaves.
    Insurance Options: Auto & Home Insurance, Identity Theft Protection.
    Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
    Time Off: Vacation, Time Off, Sick Leave & Holidays.
    Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

    About Tata Consultancy Services

    Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
    Learn more about Tata Consultancy Services
    Size
    469,261 employees
    Industry

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