Summary:Seeking a highly motivated and detail-oriented Acquisition Subject Matter Expert (SME). The position of Acquisition SME is a multi-faceted role that is heavily reliant on organization and problem-solving skills. The position requires acquisition support duties including data analysis, doctrine/policy translation, and business process analysis, in addition to Army customer product procurement assistance. The SME will be responsible for supporting Digital Market Action Officers and Division Chiefs with a variety of hardware and software contract actions. In addition to contract management duties, the SME is expected to perform specialized tasks including Commercial Off-the-Shelf (COTS) product analysis, provide advice and consultation to internal and external stakeholders, conduct training, and recommend policy adjustments/creation. The SME will resolve product or services problems by clarifying the customer's issue, determining the cause of the problem, then selecting and explaining the solution.
Location: Ft. Belvoir, VA
Responsibilities include: - Resolve customer inquiries for Digital Market contracts.
- Research policies and mandates applicable to Digital Market products and services.
- Provide acquisition support and process license requests for SW contracts.
- Provide a weekly summary of actions to Digital Market Leadership.
- Conduct periodic vendor and Army Stakeholder meetings.
- Compile and analyze contract actions and inquiry data in various reports.
- Complete specialized project assignments without lapse in contract support or customer inquiry coverage.
- Research and construct documents and reports for IT products and policies as related to the Digital Market mission.
- Jointly establish and prioritize new initiatives, milestones, and tasks and track their progress.
- Ability to interpret Army, DoD, and Federal rules and regulations.
Minimum Qualifications:- Active Secret security clearance.
- 8-12 years of experience in an administrative, communication or customer service environment.
- 3-5 years of experience in acquisition specific role.
- Experience within Federal Acquisition Environment is required with knowledge of government acquisition and the policies that govern the acquisition process.
- Experience working with Armed Services components.
- MBA or MS degree preferred (6 years of experience may be substituted for Master's degree).
- Ability to organize and maintain large amounts of data and information.
- Experience handling multiple projects simultaneously.
- Ability to communicate with Digital Market partners, stakeholders, and leadership.
- Experience presenting data analysis to large audiences.
- Must have extensive knowledge of MS Office and the ability to quickly learn new programs, when required.
Desired Qualification:- DAWIA training and/or certification(s).
- Knowledge of agile concepts and methodologies.
Physical Requirements- Prolonged periods of sitting at a desk and working on a computer.
- Regular use of hands and fingers to operate a computer keyboard, mouse, telephone, and other office equipment.
- Ability to communicate effectively in person, by telephone, and through electronic communications.
- Ability to read and interpret information on computer screens and printed documents.
- Occasionally required to stand, walk, bend, reach, stoop, or move about the office.
- May occasionally lift, carry, push, or pull office materials and equipment weighing up to 5-15 pounds.
- Ability to travel between office locations or attend meetings as required.
