Responsibilities

Are you an experienced Accounts Receivable Specialist with a good sense of humor, a rock-solid work ethic, and a love for detail? If so, we’ve got a home for you here in our Accounting team. We’ve built a truly extraordinary team of Accounting professionals who take their jobs, but not themselves, seriously. Your responsibilities will include the prompt collection of receivables, dispute management, issue resolution, and analysis of Accounts Receivable and any potential risks in the collection. You will be in charge of providing analysis and reporting requirements of the team. You will also handle the core accounting responsibilities of Atlassian and hold high standards for processing transactions.

As an Accounts Receivable Specialist, you will collaborate with our global team and roll up your sleeves to resolve delinquencies, manage customers, address credit risks, and handle other related transactions.

• Perform customer collection procedures on outstanding receivables and manage dunning reminders

• Monitor and review the Accounts Receivable Aging report to assist the Team Leader in ensuring timely collections

• Take all necessary action to recover payments from delinquent accounts

• Provide weekly collection updates to communicate to management the upcoming payments, disputes, and potential write-offs.

• Resolve customer’s/partner’s billing disputes, issues, and requests

• Work closely with customers and partners to ensure all cash receipts are accounted for correctly

• Assist Team Leader in providing appropriate action on escalations

• Propose payment plans for the Management review

• Responsible for the creation of Pay on Account Statements and submission of Invoices to customers/partners as well as registration of the account to various billing platforms.

• Maintain the targeted Days Sales Outstanding in line with the company’s goals and KPI

• Prepare monthly and quarterly Accounts Receivable subsidiary and general ledger reconciliation, Accounts Receivable Aging Analysis, Bad Debts Provisioning, and Accounts Receivable Flux Analysis.

• Deliver the required analysis and reporting requirements of the team

• Ensure completion of audit support requirements

• Assist in all other operational activities like manual invoicing, cash application, customer refunds, bank reconciliation, and creation of journal entries

• Assist in other miscellaneous projects as needed to support the Accounts Receivable Team

• Evaluate processes and initiate improvements to increase operational efficiency

• Partner with the Management in the training and development of the team members

• Be a team player and be willing to take on other responsibilities that may be assigned to you

• Excellent written and verbal communication and problem-solving skills

• Have more than 5 years of experience as an Accounts Receivable Specialist (preferably Collections functions)

• Your organizational skills are superb and you manage time well

• Have worked previously with a multinational company, preferably in a public company environment (SOX)

• Advanced Microsoft Excel skills

• Experience with ERP systems (SAP, Oracle, Netsuite, etc.) preferred.

• Are highly analytical and strategic – emphasis on automation, and constant improvement

More about our team

This role will be a member of the Atlassian Accounting Team responsible for AR, Revenue, AP, GL, Fixed Assets, Prepaid and Accruals. In this role you will work with various members of the accounting team in addition to working closely with customer and partner advocates, sales operations and support teams.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $91,800 - $119,850

Zone B: $82,620 - $107,865

Zone C: $76,194 - $99,476

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.