Location: Marshfield, WI (onsite)
Job Type: Full-Time
Salary: $75,000+ annually, with starting pay dependent upon education, experience, and qualifications. Bonus opportunity available.
Benefits: Comprehensive benefits, company-matched 401(k), paid time off, competitive compensation, continuing education assistance, and much more!

Job Summary:
The Accounts Receivable Manager (AR Manager) leads the full order-to-cash process, overseeing billing, credit, collections, and cash application to protect cash flow and reduce risk. This role manages a team and partners closely with Sales, Customer Service, Operations, and Accounting to ensure disciplined credit management and strong customer relationships.

This is more than a maintenance role. We are looking for a hands-on accounting leader who will strengthen internal controls, elevate team capability, and bring a continuous improvement mindset to Accounts Receivable operations. The AR Manager will own and build out our Nuvo credit management software, implement and monitor credit limits, and lead change in a department ready for modernization and best practices. Successful candidates are proactive, comfortable challenging the status quo, confident leading difficult credit conversations, and skilled at coaching teams toward higher performance and accountability.

Key Responsibilities:

• Lead, coach, and develop a team of Accounts Receivable team members, elevating skills and capabilities.
• Oversee the full order-to-cash cycle, including invoice generation, billing accuracy, collections, dispute resolution, and timely cash application (ACH, wire, lockbox, credit card).
• Own and administer Nuvo credit management software, configuring credit limits, monitoring exposure, and training the team on best practices.
• Establish and track key AR metrics such as Days Sales Outstanding (DSO), aging trends, collection effectiveness, and cash flow forecasts.
• Evaluate customer creditworthiness, implement and adjust credit limits, and revoke or modify terms when necessary to protect the business.
• Lead difficult but necessary conversations regarding slow-paying accounts, order holds, and credit risk decisions in partnership with Sales and Customer Service.
• Challenge existing processes and implement continuous improvement initiatives that strengthen efficiency, automation, and internal controls.
• Develop and document AR policies, procedures, and escalation pathways to ensure consistency and compliance with GAAP and audit requirements.
• Prepare AR aging reports, bad debt analysis, dashboards, and executive summaries to provide visibility into trends and risk.
• Serve as the primary AR contact during internal and external audits.
• Allocate workload, ensure cross-training, and build a culture of accountability, ownership, and proactive problem-solving.

Qualifications & Skills:

• Required:
  
  • Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field, or equivalent.
  • Experience: 5+ years of progressive experience in accounts receivable, credit, or collections within a business-to-business (B2B) environment.
  • At least 2 years of supervisory or management experience leading an AR, credit, or collections team.
  • Demonstrated experience managing credit limits, evaluating risk exposure, and handling complex collections or payment negotiations.
  • Experience driving process improvement, change management, or system implementation within AR or finance operations.
  • Strong understanding of order-to-cash processes, GAAP, and internal controls.
  • Excellent written and verbal communication skills, with confidence handling cross-functional discussions and challenging credit decisions.
  • High attention to detail, strong organizational skills, and the ability to balance leadership responsibilities with hands-on operational oversight.
  • This role is onsite (preferred) or hybrid at our corporate headquarters in Marshfield, Wisconsin, with occasional travel to other locations or events as required by business need. A regular in-office presence is required to ensure engagement with direct reports and cross-functional teams.
  • Nelson-Jameson does not provide visa sponsorship for this position. Applicants must be authorized to work in the United States without current or future sponsorship.
• Preferred:
  
  • 8+ years of experience in accounts receivable, credit management, or collections leadership.
  • Experience implementing or optimizing credit management or ERP systems (Nuvo, P21/Prophet 21, or similar platforms).
  • Proven ability to modernize AR processes and build KPI dashboards or performance tracking tools.
  • Experience coaching teams through skill development and role evolution.
  • Strong analytical skills with the ability to interpret data trends and recommend strategic credit decisions

How to Apply:
If you're ready to lead with confidence, strengthen processes, and make a measurable impact on cash flow and credit performance, apply now on our career site!