Job Title: Accounts Receivable Manager

Department: Finance & Accounting

Reports To: Controller

Location: Tempe, AZ (On-site)

FLSA Status: Exempt

Employment Type: Full-Time

Position Summary

The Accounts Receivable Manager is responsible for overseeing the full-cycle A/R process for Branded Bills, ensuring timely and accurate invoicing, collections, and cash application across our wholesale and direct accounts. This role serves as the primary subject matter expert on all AR functions, handling complex account issues, driving process improvements, and supporting month-end close. The AR Manager will eventually lead and develop a small team, with one or more direct reports anticipated as the function grows. The ideal candidate brings deep AR expertise, strong leadership instincts, and the ability to manage high-volume accounts while building scalable processes in a fast-paced, growth-oriented environment.

Key Responsibilities

Billing & Invoicing

• Generate, review, and distribute customer invoices accurately and on time
• Ensure invoices align with purchase orders, contracts, and pricing agreements
• Manage EDI invoicing and portal billing for key retail and wholesale accounts

Collections & Account Management

• Monitor and manage an assigned AR portfolio, prioritizing aging accounts
• Proactively contact customers regarding past-due balances via phone and email
• Resolve disputes, short payments, and deductions in a timely manner
• Escalate unresolved balances and recommend next steps as appropriate

Cash Application & Reconciliation

• Apply customer payments accurately and in a timely manner
• Reconcile remittance details to open invoices and resolve unapplied cash
• Identify and process credit memos, adjustments, and write-offs per policy

Reporting & Month-End Close

• Prepare and maintain aging reports; present status to leadership as needed
• Assist with month-end close activities including AR reconciliation and accruals
• Track and report key AR metrics including DSO, collection rates, and dispute trends

Leadership, Team Development & Process Improvement

• Identify opportunities to streamline billing and collections workflows
• Support system implementations, upgrades, or integrations as needed
• Partner cross-functionally with Sales, Customer Service, and Operations to resolve account issues
• Manage one or more direct reports as the AR function grows; set clear expectations and provide regular coaching and feedback
• Establish and document AR policies, procedures, and best practices to support team scalability

Qualifications

Required

• 5+ years of accounts receivable experience, including collections, cash application, and demonstrated leadership or supervisory responsibility
• Strong working knowledge of AR processes, aging analysis, and dispute resolution
• Experience with ERP or accounting software (NetSuite, QuickBooks, SAP, or similar)
• Proficient in Microsoft Excel (pivot tables, VLOOKUPs, basic formulas)
• Excellent written and verbal communication skills
• High degree of accuracy and organizational ability in a high-volume environment

Preferred

• Experience in wholesale, apparel, or consumer goods industries
• Familiarity with EDI invoicing and retail vendor compliance requirements
• Associate's or Bachelor's degree in Accounting, Finance, or related field
• Prior experience managing or formally leading an AR team

Core Competencies

• Attention to Detail
• Customer Service Orientation
• Problem-Solving & Critical Thinking
• Accountability & Follow-Through
• Cross-Functional Collaboration
• Process Improvement Mindset
• Leadership & People Management

What We Offer

• Competitive salary commensurate with experience
• Medical, dental, and vision insurance
• Short-term and long-term disability coverage
• Voluntary life insurance
• 401(k) with tiered employer match + profit sharing
• Flex PTO
• Paid parental leave
• Employee discount on Branded Bills products

Compensation: $80,000 - $95,000 annually (exempt / salaried)