Accounts Receivable ManagerPosition OverviewWe are seeking an experienced and detail-oriented
Accounts Receivable Manager to lead and support the day-to-day accounts receivable operations within a growing organization. This role is responsible for overseeing invoicing, collections, customer account reconciliations, reporting, and cash flow support while ensuring the accuracy and efficiency of AR processes.
The successful candidate will provide leadership and guidance to the AR team, partner closely with cross-functional departments, and contribute to process improvement initiatives, ERP enhancements, and system optimization efforts. This position is ideal for a collaborative finance professional who enjoys balancing operational execution with team leadership and continuous improvement.
Key ResponsibilitiesAccounts Receivable Leadership- Provide day-to-day leadership, support, and direction to the Accounts Receivable team.
- Assist team members with issue resolution, prioritization, and workflow management.
- Support onboarding, training, cross-training, and ongoing professional development.
- Foster a collaborative, customer-focused, and accountable team culture.
- Monitor team performance and help identify opportunities for improved efficiency and effectiveness.
Accounts Receivable Operations- Oversee daily AR activities, including invoicing, collections, account reconciliations, credit memos, and account adjustments.
- Monitor aging reports and proactively manage overdue accounts to support timely collections.
- Review invoices, credits, and adjustments for accuracy and compliance with internal policies.
- Investigate and resolve billing discrepancies, customer disputes, and payment issues.
- Maintain accurate and current customer account records.
- Support month-end close activities, including accruals, rebate entries, reconciliations, and AR reporting.
Reporting & Cash Flow Management- Prepare and analyze recurring accounts receivable reports for management.
- Track collection performance, aging trends, and outstanding balances.
- Support cash flow forecasting initiatives through collection analysis and reporting.
- Identify collection risks and escalate concerns appropriately.
- Provide actionable recommendations to improve collections and reduce outstanding receivables.
Process Improvement & Systems Support- Identify and implement opportunities to improve AR processes, controls, and efficiencies.
- Support ERP implementations, system upgrades, testing, and process enhancements.
- Collaborate with Finance and operational teams to streamline billing, collections, and reporting workflows.
- Develop and maintain standardized procedures and best practices.
Collaboration & Compliance- Partner with Finance, Operations, Sales, and Customer Service teams to resolve customer billing and collection matters.
- Build and maintain strong relationships with customers to support effective issue resolution and collections.
- Assist with audit requests and ensure compliance with internal controls and accounting policies.
- Ensure adherence to company procedures, financial controls, and accounting standards.
QualificationsEducation & Experience- Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
- CPA designation or active pursuit of a CPA is considered an asset.
- Minimum 5+ years of progressive Accounts Receivable experience.
- Previous leadership, supervisory, or team lead experience preferred.
- Experience within construction, industrial services, manufacturing, energy, oil & gas, or related industries is considered an asset.
- Experience supporting ERP systems, implementations, or process transformation initiatives is an asset.
Required Skills- Accounts Receivable Management
- Collections & Cash Application
- Account Reconciliations
- Invoicing & Billing
- Credit Memos & Adjustments
- Revenue Recognition
- Microsoft Excel
- Financial Reporting
- Process Improvement
- ERP Systems
Preferred Qualifications- CPA designation.
- Bilingual in English and French.
- Prior experience leading or mentoring an AR team.
- Experience supporting ERP implementations, upgrades, or system conversions.
- Industry experience in construction, industrial services, manufacturing, energy, or related sectors.
Core Competencies- Strong communication and relationship-building skills.
- Excellent problem-solving and analytical abilities.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-focused approach to collections and issue resolution.
- Collaborative mindset with the ability to work cross-functionally.
- Leadership presence with the ability to coach, mentor, and develop team members.
- Adaptability and openness to process improvements and organizational change.
Job Type & LocationThis is a Permanent position based out of Calgary, AB.
Pay and BenefitsThe pay range for this position is $80000.00 - $100000.00/yr.
Workplace TypeThis is a fully onsite position in Calgary,AB.
