VML

Account Supervisor

VML$60K — $140K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in account management or client services within an agency
  • Strong organizational skills and ability to manage multiple projects simultaneously
  • Effective communication and presentation skills
  • Proven ability to build trust with clients and work collaboratively with cross-functional teams
  • Comfortable navigating ambiguity and creating structure in evolving environments
  • Sound judgment and proactive problem-solving mindset
  • Team-oriented and motivated to support both work and colleagues

Responsibilities

  • Lead daily account management for the Ford Pro account
  • Build strong relationships with client stakeholders as a key partner
  • Coordinate cross-functional teams to ensure integrated project delivery
  • Translate client needs into actionable plans and timelines
  • Maintain visibility over priorities and decisions to keep teams aligned
  • Lead creation of client deliverables such as presentations and status updates
  • Anticipate risks and solve problems proactively to keep projects on track
  • Support the development of junior team members through guidance and collaboration

Benefits

  • Competitive benefits package including health and wellness programs
  • Hybrid work model encouraging creativity and collaboration
  • Support for work-life balance with flexibility during the interview process
  • Opportunities for professional development and team-oriented growth
Full Job Description
VML is seeking an Account Supervisor to support a key area of the Ford Pro account. This role will lead day-to-day business management across a fast-moving, evolving part of the work, partnering closely with cross-functional teams to keep initiatives organized, integrated, and moving forward. The right person brings strong account leadership fundamentals, sound judgment, and a proactive approach to problem solving. They are comfortable managing the details while understanding the bigger picture, and they know how to create clarity, alignment, and momentum in environments where priorities move quickly and processes are still taking shape. This role is ideal for someone who is collaborative, operationally strong, and confident working across disciplines to deliver thoughtful, well-managed work that supports both client goals and team success. What You'll Do • Lead day-to-day account management across a key area of the Ford Pro account, ensuring work moves forward clearly and efficiently • Build trusted relationships with client stakeholders and serve as a strong day-to-day partner across the business • Coordinate cross-functional teams across strategy, creative, production, media, and other disciplines to drive integrated delivery • Translate client needs into clear internal direction, actionable plans, timelines, and well-managed deliverables • Maintain visibility across priorities, workstreams, decisions, and risks so teams stay aligned and accountable • Lead development of client-facing deliverables including presentations, status updates, scopes, and key communications • Anticipate risks, identify gaps, and solve problems proactively to keep work moving • Help strengthen ways of working and bring greater consistency, rigor, and accountability to how the business runs • Contribute to strong financial stewardship through scope awareness, forecasting support, estimate tracking, and day-to-day budget management • Support and guide junior team members through day-to-day leadership, coaching, and collaboration Who You Are • You have experience in account management, client engagement, or a related client services role within an agency environment • You are highly organized and able to manage multiple moving pieces without losing sight of the details • You are a strong communicator with the ability to write clearly, present confidently, and build trust with clients and internal teams • You know how to keep work moving by creating clarity, alignment, and accountability across cross-functional groups • You are comfortable working in ambiguity and can help create structure in environments that are evolving • You bring sound judgment, a proactive mindset, and a calm approach to problem solving • You balance strong execution with an understanding of the broader business and client context • You are collaborative, team-oriented, and motivated by helping both the work and the people around you succeed The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details. $60,000-$140,000 USD We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

About VML

VML is a global marketing and advertising agency. The company was founded in 1992 and is headquartered in Kansas City, Missouri. VML provides a wide range of services including brand strategy, creative design, social media, and e-commerce. The company has worked with several high-profile clients including Ford, PepsiCo, and Wendy's. VML has won numerous awards for its innovative marketing campaigns and has been recognized as one of the top advertising agencies in the world.
Learn more about VML
Size
3,000 employees
Industry

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