Wolters Kluwer

Account & Relationship Management Executive

Wolters Kluwer$71K — $124K *
US-AnywhereRemote in Minnesota, US
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent relevant experience.
  • 2+ years' experience in Field Sales or Account Management.
  • Mix of hunter and gather sales experience with a record of success.
  • Strong negotiation skills for setting terms and closing deals.
  • Exceptional communication skills, written and verbal.
  • Advanced knowledge of CRM software, preferably Salesforce.com.
  • Solid understanding of the organization’s products or services.

Responsibilities

  • Develop relationships with key decision-makers in assigned accounts.
  • Conduct needs analysis to align products/services to customer requirements.
  • Negotiate terms and close sales with authority.
  • Implement targeted sales strategies.
  • Analyze sales performance metrics and adjust strategies accordingly.
  • Conduct regular client meetings to ensure satisfaction and identify opportunities.
  • Provide accurate sales forecasts.

Benefits

  • Medical, Dental, & Vision Plans.
  • 401(k) plan.
  • Flexible Spending Account (FSA) / Health Savings Account (HSA).
  • Commuter Benefits.
  • Tuition Assistance Plan.
  • Vacation and Sick Time.
  • Paid Parental Leave.
Full Job Description
Product - Nursing Education: Lippincott Nursing Education | Wolters Kluwer

Territory: MN, ND & SD

What We Offer:

The Account & Relationship Executive role offers growth potential opportunities, professional development, an engaging team environment, the ability to work remotely, and amazing benefits.

What You'll be Doing:

As an Account & Relationship Management Executive, you will manage a portfolio of Nursing Education accounts, with a significant role in setting and negotiating product/service terms. You will leverage your deep understanding of business and account needs to create demand for the organization's products and services, driving revenue and ensuring high customer satisfaction.

The Account & Relationship Management Executive will manage and grow an established book of business, working closely with university and college decision makers in the nursing education space. On-campus experience is not required but very helpful.

Our ideal candidate will be located in Minnesota, have a high level of excitement and energy, have some professional sales experience, and be willing to get out and meet with clients. Having healthcare experience is also helpful but not required. If you're looking for a sales role that offers growth potential, and are not afraid to go after new business, and work in the college atmosphere, we encourage you to apply today!

Key Tasks:
  • Develop in-depth relationships with key decision-makers in assigned accounts.
  • Conduct thorough needs analysis to align products/services to customer requirements.
  • Negotiate terms and close sales with a high degree of authority.
  • Develop and implement targeted sales strategies.
  • Track and analyze sales performance metrics and tailor strategies accordingly.
  • Conduct regular status meetings with clients to ensure satisfaction and identify opportunities.
  • Provide detailed and accurate sales forecasts.
  • Support clients during the implementation of products/services.
  • Resolve complex customer issues promptly and effectively.
  • Identify opportunities for upselling and cross-selling within the account portfolio.


You're a Great Fit if You Have/Can:
  • Bachelor's Degree or equivalent relevant experience.
  • 2+ years' experience in Field Sales or Account Management or other equivalent experience.
  • A mix of hunter and gather sales experience, with a track record of success
  • A go-getter attitude and self-motivation to hunt for deals and get them across the finish line
  • Communication: Excellent verbal and written communication skills.
  • Negotiation: Strong negotiation skills for setting terms and closing deals.
  • Product Knowledge: Solid understanding of the organization's products or services.
  • Sales Strategy: Ability to design and implement targeted sales strategies.
  • CRM Expertise: Advanced use of CRM software, like Salesforce.com, for account management.
  • Problem-Solving: High proficiency in resolving complex customer issues.
  • Analytical Skills: Strong analytical skills for tracking and adapting sales performance.
  • Relationship Building: Exceptional ability to build and maintain long-term client relationships.
  • Located in Minnesota.
  • Higher Education, Publishing, or Healthcare background, a plus


Travel Requirements:

~30-40% travel - territory is MN, ND & SD, a company car is provided

Additional Information:

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:
$71,300.00 - $124,500.00 USD

This role is eligible for Commission.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

About Wolters Kluwer

Wolters Kluwer N.V. is a global information services company. The company provides information, software, and services to legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare professionals. Wolters Kluwer has operations in over 40 countries and employs approximately 19,500 people worldwide. The company is headquartered in Alphen aan den Rijn, Netherlands.
Learn more about Wolters Kluwer
Size
19,500 employees
Industry
Founded
1836

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