The Account Manager - Residential is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Manager - Residential are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Account Manager - Residential collaborate with cross-functional team members to deliver profitable results and customer satisfaction.
Essential Functions:
• Build and develop relationships with local owners, managers, operators and service providers within the industry.
• Generate new business with various end users including on site staff as well as key decision makers at management Companies, ownership groups and service providers within the industry.
• Plan, schedule, and lead daily meetings with customers in assigned portfolio.
• Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.
• Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.
• Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions.
• Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results.
• Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization.
• Intentional focus on company's core behaviors to deliver best in class customer service with the utmost integrity.
• Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers.
Minimum Requirements:
• High School or GED or equivalent experience
• 2 years' experience in MRO sales or B2B sales
Preferences:
• Bachelor's Degree
• 2 years' Outside Sales Experience within MRO or B2B sales
Competitive Salary: Total Compensation opportunity for top performers of $105,000 and above (consisting of a base annual salary of $65,000 plus commission).
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)
- Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
