American Family Care

Account Manager, Local Performance Marketing

American Family Care$90K — $120K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7+ years in account management, performance marketing, or digital marketing.
  • Experience managing multiple accounts.
  • Proficient in Google Ads, Meta Ads, and performance marketing strategies.
  • Strong analytical skills to translate data into actionable insights.
  • High attention to detail and excellent organizational abilities.
  • Capability to work independently while managing multiple priorities.

Responsibilities

  • Manage day-to-day communication and troubleshoot issues for franchise accounts.
  • Build and maintain strong relationships with diverse franchisee personalities.
  • Lead Monthly and Quarterly Business Reviews, providing data-driven insights and recommendations.
  • Ensure accurate and timely performance reporting across assigned locations.
  • Monitor performance to identify risks and optimization opportunities.
  • Collaborate with an external AdOps agency to enhance campaign quality and accuracy.
  • Facilitate seamless execution of strategies across internal and external stakeholders.
  • Analyze the performance of various marketing channels including SEO, SEM, and Paid Social.

Benefits

  • 401(k) matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Full Job Description
Benefits:
  • 401(k) matching
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


Position Summary

The AdWorks Account Manager, Local Performance Marketing, is responsible for managing a portfolio of franchisee accounts and driving measurable business growth through performance marketing. AFC AdWorks is American Family Care's centralized local marketing program, designed to drive performance, patient acquisition, and revenue growth for franchisees through data-driven digital advertising.

This is a highly client-facing role requiring analytical rigor, strong communication skills, and deep attention to detail.

You will own reporting, insights, strategy, and performance conversations with franchise owners while partnering with an external advertising agency to optimize performance.

Essential Responsibilities

  • Serve as the primary AdWorks point of contact for a portfolio of franchise owners, managing day-to-day communication, troubleshooting issues, and responding to ad hoc requests.
  • Build and maintain strong, trust-based relationships across a diverse range of franchisee personalities.
  • Lead Monthly and Quarterly Business Reviews (MBRs/QBRs), translating performance data into clear insights, trends, and actionable recommendations.
  • Own performance reporting across assigned locations, ensuring outputs are accurate, timely, and insight-driven.
  • Monitor performance to identify risks and growth opportunities, and drive data-backed optimization strategies.
  • Partner with the AdOps agency to optimize campaigns and ensure quality and accuracy across platforms (Google Ads, Meta).
  • Ensure seamless execution across franchisees, internal stakeholders, and agency partners.
  • Partner cross-functionally to identify growth opportunities, optimize performance, and improve operational processes.
  • Analyze performance across a diverse range of marketing channels including SEO, SEM, Direct Mail, Paid Social and Display.


Essential Qualifications

  • 5-7+ years in account management, performance marketing, or digital marketing.
  • Experience managing multiple accounts
  • Seasoned experience with Google Ads, Meta Ads, and performance marketing.
  • Ability to analyze data and communicate insights clearly.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and manage competing priorities.


Preferred Experience
  • Experience with franchise or multi-location businesses.
  • Experience working with external agencies.
  • Experience leading client reviews or business presentations


This is a remote position.

Compensation: $90,000.00 - $120,000.00 per year

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

About American Family Care

American Family Care (AFC) is a network of walk-in clinics that provides urgent care, accessible primary care, and occupational medicine. The company was founded in 1982 by Dr. Bruce Irwin, who opened the first clinic in Birmingham, Alabama. Today, AFC has over 200 clinics in 26 states, making it one of the largest urgent care providers in the United States. AFC clinics are open seven days a week, with extended hours, and offer a range of services, including x-rays, lab tests, vaccinations, and physicals. The company is committed to providing high-quality, affordable healthcare to its patients, and has been recognized for its excellence in patient care and customer service.
Learn more about American Family Care
Size
5,000 employees
Industry
Founded
1982

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