Landscape Maintenance Account Manager Palo Alto, CA | $95,000• $105,000 + Annual Bonus Potential Gothic Landscape is looking for a
Landscape Maintenance Account Manager to join our Palo Alto team. This is a highly visible role for a motivated professional who can successfully balance
customer service, team leadership, quality control, and business development.
What You'll Do
As an Account Manager, you will:
- Build and maintain strong, long-term relationships with commercial landscape clients through proactive communication and exceptional service.
- Manage a portfolio of landscape maintenance accounts, ensuring quality, timely, and profitable service.
- Lead and support field crews, including morning dispatch, workload planning, performance management, coaching, and addressing employee or client concerns.
- Conduct proactive property and site quality inspections and communicate findings and action plans to clients and internal teams.
- Partner with branch leadership and operations to improve customer retention, service quality, productivity, and profitability.
- Identify opportunities to expand existing accounts through additional services and consultative selling.
- Network within the local market and generate referrals and new business opportunities.
- Prepare, present, and follow up on proposals and bids for additional services and new opportunities.
- Help the branch achieve its overall goals for quality, customer retention, growth, and profitability.
What We're Looking For
The ideal candidate is a relationship-driven leader who understands the commercial landscape industry and knows how to successfully manage both
clients and field operations.
Skills & Experience
- 5+ years of commercial landscape experience with demonstrated client and crew management experience highly preferred.
- Proven experience managing a large portfolio of commercial landscape maintenance accounts.
- 2- or 4-year college degree in Landscape Management, Horticulture, Business, or a related field preferred; equivalent industry experience will be considered.
- 2• 3+ years of experience training, leading, and managing multiple crews, gardeners, or field employees.
- 3+ years of strong customer service, sales, account management, or comparable experience.
- Demonstrated success identifying opportunities and selling additional services to existing clients.
- Strong verbal and written communication skills, including the ability to prepare and present proposals and bids.
- Excellent time-management, organizational, and problem-solving skills.
- Strong work ethic with the ability to work independently while collaborating effectively with branch leadership and field teams.
- Professional presence and the ability to build trust with clients, employees, and business partners.
Perks & Benefits
At Gothic Landscape, we believe in investing in our people and helping them build a career• not just a job.
- $95,000• $105,000 annual salary
- Annual bonus potential based on individual and branch performance
- Healthcare benefits
- 401(k) match
- 9 paid holidays
- Paid vacation and sick leave
- Company-paid take-home vehicle
- Company-paid cell phone and laptop
- Paid training and professional certifications
- Career advancement opportunities
- Fast-paced, team-oriented work environment
- A culture that values growth, longevity, teamwork, and mutual loyalty
Specific compensation may vary based on skills, experience, qualifications, and location.
