Albertsons Companies, Inc.

Account Manager L2- Retail Media

Albertsons Companies, Inc. • $75K — $95K *
Fullerton, CA 92831In-Person
Retail & Consumer Goods
Less than 5 years of experience
3 days ago
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Job Overview by Ladders

Qualifications

  • 4+ years of media, retail, or account management experience
  • Strong organizational and process development skills
  • Proficient in storytelling with data
  • Excellent presentation skills to various audience levels, including VP
  • Ability to foster partnerships with merchandising partners

Responsibilities

  • Serve as a trusted advisor for daily client needs by leading status calls and monitoring deadlines
  • Identify upsell opportunities during and after campaigns to ensure strong partnerships
  • Advocate for the Voice of the Customer to enhance the Retail Media Network
  • Maintain accurate CRM data for effective revenue tracking
  • Collaborate with Client Partner to prepare materials for client meetings
  • Deliver outstanding customer service with a focus on client objectives
  • Monitor key metrics and report value of media investments to clients

Benefits

  • Competitive wages paid weekly
  • Early access to earned wages up to 50% before payday through Stream
  • Associate discounts
  • Health and financial well-being benefits including medical and dental
  • Time off for vacations, holidays, and sick days
  • Leaders committed to training and career growth
  • Inclusive work environment with diverse colleagues
Full Job Description
Job Description

What you will be doing

The Account Manager (L2) is responsible for delivering best-in-class client experiences when working with The Collective. Account Manager will strive to deliver fantastic customer service to drive client satisfaction and renewals. Acting as the primary day-to-day contact for Collective clients, the Account Manager will work to deliver strategic, data-driven upsell opportunities to clients while also ensuring seamless execution of programming, ensure on time launches and exceptional execution of Annual Plans. The position will be based in Boise, Idaho, or one of our main regional offices (Pleasanton CA, Itasca IL, Fullerton CA, Plano TX, or New York NY).

Main responsibilities:
  • Become a trusted advisor for daily client needs by organizing and running status calls, monitoring deadlines for on-time campaign launches and working cross-functionally to identify areas of upsell where relevant to the customer
  • Responsible for identifying upsell opportunities in-flight and post-campaign to ensure repeat, growing partnership and working in collaboration with Client Partner counterpart to deliver holistic client plans
  • Advocate for the Voice of the Customer across the organization to build a best-in-class Retail Media Network
  • Ensures accurate CRM hygiene with an emphasis on post-IO signature to allow for accurate revenue tracking
  • Collaborates with Client Partner counterpart to advise and create material for T2T/ QBR/ Lunch & Learns
  • Customer-centric mindset with a deep understanding of client and category objectives to deliver best in class service
  • Strong ability to interpret and story tell with data, responsible for wrap reporting delivery, insights and upsell suggestions
  • Emphasis on cultivating customer loyalty and retention focusing on the client experience during the post-IO partnership
  • Works in lockstep with Client Partners to ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs to achieve annual renewal and growth targets
  • Continuous engagement with the customer, ensuring any business churn risks are identified as early as possible and devise action plans to prevent and/or overcome
  • Monitor and report on key metrics in-flight as relevant to keep customer up to date on the over value of their media investment
  • Continuously monitor, learn and develop knowledge of retail media landscape
  • Client travel as needed


We are looking for candidates who possess the following:
  • 4 plus years of Media/Retail/Account Management Experience
  • Strong organization and process development skills
  • Strong ability to story tell with data
  • Demonstrates strong presentation skills with ability to prep and present based on audience including up to VP level
  • Ability to foster partnerships with merchandizing partners


We also provide a variety of benefits including:
  • Competitive wages paid weekly

• Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


A copy of the full job description can be made available to you.

#LI-AL1

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

About Albertsons Companies, Inc.

Albertsons Companies, Inc. Careers

Join the vibrant team at Albertsons Companies, Inc., a leading name in the retail industry, where job opportunities abound and career growth is not just a possibility but a promise. As one of the largest food and drug retailers in the United States, we pride ourselves on fostering an inclusive culture that thrives on diversity, innovation, and leadership.

Work You’ll Do

At Albertsons Companies, Inc., you will be part of a dynamic team that pushes the boundaries of what a retailer can accomplish. With positions ranging from entry-level to senior management, our company offers a path for every ambitious professional eager to advance their career in a supportive and growth-oriented environment.

Explore Professional Growth and Development

We believe in nurturing the potential of our employees through targeted development programs and leadership training. Our commitment to professional growth is evident in our comprehensive benefits package, which supports both personal and professional development. Additionally, our diversity training ensures that everyone, from interns to executives, understands and values the richness that different perspectives bring to our company.

Innovate with Us

Innovation is at the heart of Albertsons Companies, Inc. Whether it’s through cutting-edge technology implementations in our stores or pioneering sustainability practices, our team is always at the forefront of the industry. Join us and contribute to our mission of redefining the grocery shopping experience for millions of customers nationwide.

Be Part of a Great Team

Our employees are our greatest asset, and we empower each one to contribute ideas that drive change and improve our operations. Albertsons Companies, Inc. is not just a company; it’s a community where each member’s input is valued and where every job role is essential to our collective success.

Career Opportunities Await

Whether you’re looking for a direct hiring position, an internship, or a leadership role, Albertsons Companies, Inc. offers a variety of job opportunities to help you achieve your career goals. Our team is continuously expanding, and we are always on the lookout for passionate, creative, and solution-driven team players.

Join Our Network

Get connected and stay ahead in your career by leveraging our robust professional networking options. Engage with leaders, gain industry insights, and enhance your skills through comprehensive training and real-world projects.

Apply Now

Ready to take the next step in your career? Explore the open positions at Albertsons Companies, Inc. and find the perfect match for your skills and interests. Prepare your resume, ace the interview, and join a company that values innovation and leadership.

Stay Connected

Keep up to date with the latest from Albertsons Companies, Inc. by following our careers blog. Gain insider perspectives, read about our company culture, and discover how we’re transforming the retail world.

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Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Albertsons Companies, Inc. Join Albertsons Companies, Inc. today and be part of a team that is dedicated to creating a lasting impact in the retail industry. Your future starts here!
Learn more about Albertsons Companies, Inc.
Size
300,000 employees
Industry
Food & Beverages
* Ladders Estimates

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