Account Manager II - Channel Manager

Lumen

$65K — $96K *
US-Anywhere
+ 10 other locationsRemote
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of related experience in account management or sales
  • Deep understanding of telecommunications products and network capabilities
  • Valid driver's license for client or partner meetings
  • Willingness to travel approximately 25% of the time

Responsibilities

  • Drive sales opportunities with partners, customers, and internal teams
  • Implement strategies for cross-selling and up-selling to increase revenue
  • Establish new sales opportunities within designated account base
  • Acquire new business from existing clients
  • Collaborate with Inside Sales on partner opportunities and presentations
  • Manage SFA opportunity creation and funnel management
  • Review and negotiate solution pricing
  • Activate new partners and re-engage dormant ones
  • Deliver training and onboarding for partners to ensure product knowledge

Benefits

  • Comprehensive health and life insurance options
  • Voluntary lifestyle benefits
  • Programs enhancing physical, mental, emotional, and financial wellbeing
  • Bonus structure including short-term and long-term incentives
Full Job Description
The Role

The Account Manager II - Channel Manager leads the Partner's experience with the standard Lumen Enterprise Acquire and Customer Success policies, processes, and tools as well as those created specifically for the Partner Channel. The responsibilities include building, growing, and maintaining mutually beneficial relationships with the right strategic Partners to expand our market share.

This role identifies and manages an assigned account base of indirect sales, telecommunications partners to generate revenue by executing channel programs. The Account Manager II is responsible for selling new and existing company products and services, targeting business to business clients.

The Main Responsibilities

  • Drive inflight sales opportunities with Partner/Customer/Internal teams
  • Develop and implement opportunities to cross-sell and up-sell accounts, increasing overall revenue spend by targeted customers.
  • Develop sales in designated account base by working with partners to identify new sales opportunities.
  • Win new business from existing customers.
  • Coordinate with Inside Sales on partner sales opportunities, prepare customer presentations, and coordinate with internal groups (sales engineering, product, etc.) during the sales process.
  • SFA opportunity creation and Funnel Management
  • Solution pricing review and negotiation
  • Partner Engagement - New partner activation, dormant partner reactivation, relationship building
  • Sell the value of Lumen
  • Formalize relationship with Lumen & Partner either directly or under an existing Master Partner
  • Profile/Identify new Partners
  • Coordinate and deliver training and on-boarding programs for Partners to ensure sales readiness for company products and processes, including product and systems training.


What We Look For in a Candidate

  • 3-5 years of related experience
  • Proficient understanding of company's telecommunications products and network capabilities
  • Valid driver license as role may require driving to customer and/or partner meetings.
  • Ability to travel an average of 25%


Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$65,793 - $87,715 in these states: AL AR FL GA LA MS SC TN
$69,080 - $92,106 in these states: NC

$72,368 - $96,487 in these states: VA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:BenefitsBonus Structure
#Lumen26

Requisition #: 342593

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