Bazaarvoice

Account Manager, Content Activation Solutions

Bazaarvoice$67K — $101K *
US-AnywhereRemote in Austin, TX
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in Account Management or client-facing roles.
  • Experience working with diverse clients and internal teams.
  • Strong client-focused approach.
  • Ability to thrive in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Collaborative team player with passion and energy.
  • Self-starter with quick ramp-up capability.
  • Authorization to work in the USA.

Responsibilities

  • Define and execute client strategies to elevate campaigns.
  • Engage proactively with Sales and Client Success teams.
  • Confidently present and upsell services to clients.
  • Facilitate and lead client workshops and presentations.
  • Set and manage expectations with internal and client stakeholders.
  • Advocate for client needs while collaborating with your team.
  • Drive campaign management from initiation to completion.
  • Establish and maintain timelines, identifying key milestones and risks.

Benefits

  • Access to professional development opportunities.
  • Collaborative and energetic work culture.
  • Involvement in exciting client-driven projects.
  • Engagement with current trends in beauty and lifestyle sectors.
  • Opportunities to work with social media and influencer marketing.
Full Job Description
The Account Manager is part of an exciting team driving client success! This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for all sold-in client campaigns.We are looking for an individual who has strong time management and executional skills, is a strong multi-tasker, is calm under pressure, and enjoys working with clients. The ideal person will be confident upselling, very well organized, professional and adaptable, and have strong presentation skills. Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing are key for success in the role. Account Managers drive a positive client experience and identify opportunities to better service clients. They are responsible for all deliverables, tracking and executing campaign performance. Success for this role will be evaluated based on each campaign meeting and surpassing its predetermined KPIs (i. e. number of member social posts, quality of posts, impressions, engagement rates, etc) and client buildout.

What You'll Do:

  • Define and execute strategies that inspire clients and Influenster Community Members.
  • Proactively engage with Sales and Client Success.
  • Confidently "sell" services offerings to Clients.
  • Facilitate client workshops and sessions, presenting, and walking through our services offerings.
  • Manage and properly set expectations with both internal and client stakeholders.
  • Advocate on behalf of the Client and your team.
  • Manage and drive a portfolio of Campaigns from initiation to close.
  • Define and maintain timelines identifying milestones, risks, and mitigation strategies.


What You'll Need:

  • 3+ years Account Management client-facing experience.
  • Track record of working with clients and internal stakeholders at all levels.
  • Ability to maintain strong client focus.
  • Ability to work in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Passion, energy, and a collaborative work ethic.
  • Proven ability to ramp-up quickly and be a self-starter.
  • Full authorization to work in the USA.


$67,657 - $101,486 a year

At Bazaarvoice, we carefully consider multiple factors when determining compensation. Since we believe the transparency and integrity builds trust, we want to share that we expect the base salary for this position to be in the range listed above and is based on Bazaarvoice's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level. While this is a good faith estimate of the expected base pay range, Bazaarvoice reserves the right to pay outside this range if these assumptions and understandings are modified as we progress through the interview process. Your recruiter can share more about the salary range and total compensation package during the hiring process. If this compensation is somewhere close to your desired range, we encourage you to apply!

About Bazaarvoice

Bazaarvoice is a software company that provides social commerce solutions to retailers and brands. The company was founded in 2005 and is headquartered in Austin, Texas. Bazaarvoice's products include ratings and reviews, social media integration, and user-generated content. The company has over 6,000 clients, including major brands such as Best Buy, Costco, and Dell. Bazaarvoice has been recognized for its commitment to corporate social responsibility and sustainability. The company has offices in North America, Europe, and Asia.
Learn more about Bazaarvoice
Size
1,000 employees
Industry
Founded
2005

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