Account ManagerLocation: Sarasota, FL
Compensation: $80,000-$90,000 base salary + commissions on enhancement and new maintenance contract sales
Benefits: Healthcare Insurance (medical, dental, life), PTO, Cell Phone, Take-Home Vehicle, 401k
Position OverviewWe're seeking an Account Manager who operates with an owner's mindset - someone who manages their book of business like a small branch. You will own P&L performance, lead renewals and sales, and partner closely with operations to drive profitability, quality, and customer satisfaction.
This is not just customer service -
this is business leadership.
What You'll DoClient Management & Retention- Serve as the primary point of contact, maintaining strong client relationships.
- Conduct regular site walks and customer review meetings.
- Ensure site quality and proactively resolve issues.
- Maintain a 95%+ client retention rate through responsiveness and service excellence.
- Initiate and close renewals for maintenance contracts.
Financial & Operational Accountability- Review monthly P&L statements to monitor performance and margin health.
- Partner with operations to resolve profit-impacting issues (labor, materials, subcontractors).
- Manage budgets, forecasts, and job costs for assigned accounts.
- Fully understand the numbers behind each job and drive continuous performance improvement.
- Achieve enhancement sales goals and maintain gross margins of 45% or higher.
Sales & Growth- Identify, propose, and sell enhancement opportunities to existing clients.
- Forecast book-of-business growth and track new revenue opportunities.
- Partner with operations to deliver accurate, timely proposals.
- Maintain detailed tracking of enhancement and contract sales activity.
Leadership & Coordination- Collaborate with production teams on scheduling, pricing, and quality control.
- Communicate clearly and consistently with crew leaders and field teams.
- Support development of site plans, seasonal color rotations, and enhancement projects.
- Ensure all administrative tasks and documentation are completed accurately and on time.
- Maintain a professional appearance and uphold the company image.
Qualifications- 2+ years of experience as an Account Manager or Manager in landscape maintenance or related field.
- Preferred: Two- or four-year degree in landscape horticulture, a related discipline, or business.
- Knowledge of standard landscape horticultural practices; basic understanding of irrigation and hardscape.
- Proven success driving profitable growth and high client satisfaction.
- Ability to manage budgets and understand how field performance impacts branch profitability.
- Tech-savvy with landscape management software, CRM tools, and Microsoft Office.
- Strong organizational and communication skills; bilingual (English/Spanish) preferred.
- Must pass background check, MVR review, and drug screening.
CompensationBase Salary: $80,000-$90,000
Commissions:- 2% on new maintenance contracts (annualized revenue, paid over 12 months)
- Up to 2% on enhancement sales (minimum 45% gross margin)
Benefits:Medical, dental, and life insurance, PTO, take-home vehicle, and cell phone allowance.
If you are an experienced Account Manager with Commercial Landscape experience, please respond to this job posting by sending a copy of your resume. #ZR
