Account Manager, Business InsuranceThis job is in-person 3 days a week in either our Boston, MA or Worcester, MA offices and 2 days remote.
A day in the life. As one of our Account Managers on the Business Insurance team, you'll collaborate with our sales team, clients, and insurance carrier underwriters in order to successfully grow and retain clients. You will act a client consultant, providing clients with recommendations and advisory services to help them achieve their long-term goals. Our Account Managers are accountable for providing excellent client service. We are looking for someone who is energized by working with clients and is comfortable educating clients on the various lines of coverage available to them.
- Develop and maintain working relationships with clients by managing pre-renewals, renewals, and overseeing their ongoing service needs
- Provide consultative services to client contacts in order to account-round existing clients to meet gaps in their coverage
- Leverage your product knowledge to maintain a high service standard for variety of clients and their product service lines
- Conduct in-person, Zoom, and phone meetings with clients and carriers and will maintain client information using a Sagitta CRM system
Our future colleague.We'd love to meet you if your professional track record includes these skills:
- 3 years of experience in the commercial insurance industry, brokerage experience preferred
- Experience working with clients in a variety of industries and experience communicating with individuals at all levels of an organization
- A bachelor's degree or equivalent experience
- Excellent customer service skills, organization skills, and the ability to prioritize deliverables and projects with competing deadlines
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off programs ensure you have time to recharge including 15 vacation days, 3 personal days, 10+ holidays, 2 floating holidays, and 4 days for learning & development
- Comprehensive medical, dental and vision plans
- 401K and company match program
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw
Follow us on social media to meet our colleagues and see what makes us tick:
- https://www.instagram.com/lifeatmma/
- https://www.facebook.com/LifeatMMA
- https://twitter.com/LifeatMMA
- https://www.linkedin.com/company/marsh-mclennan-agency/
The applicable base salary range for this role is $64,700 to $120,400.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
