Cisco

Account Executive - Services - SLED (CA)

Cisco$263K — $359K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing complex deal cycles independently.
  • 5+ years developing and executing account plans for Enterprise Accounts.
  • Experience working with Sales Engineers and Customer Success to advance opportunities.
  • 5+ years maintaining CRM data regarding opportunities and forecasts.

Responsibilities

  • Engages specialist teams to enhance sales processes.
  • Identifies and manages opportunities across varied accounts to expand service impact.
  • Builds and sustains long-term customer relationships.
  • Collaborates with customers to create demand for services and upsell solutions.
  • Conducts data analysis to identify new opportunities and service availability.
  • Utilizes data to understand customer needs and set sales commitments.
  • Stays informed about industry trends and competitive landscapes.

Benefits

  • Dynamic team environment focused on customer success.
  • Opportunities for professional development and growth.
  • Collaborative approach with cross-functional teams.
  • Engagement with advanced data-driven sales strategies.
Full Job Description
The application window is expected to close on: 10/22/2026
Meet the Team:

Join a dynamic sales team that serves as the chief customer outcomes and services strategist, leading the overall services strategy and supporting teams, while driving incremental services growth through close coordination with the Account Team, developing the opportunity and driving it to closure to grow our Recurring Revenue business.

Your Impact:

You will ensure our customers have the best support coverage and professional services aligned to the customers expected outcomes.
  • Engages specialist teams to enhance the sales process and ensures effective partnership with Customer Success to enhance services adoption.
  • Identifies and manages opportunities across a large mix of accounts to expand coverage and impact of services across new and existing customers/markets, leveraging customer and data insights to enhance service adoption.
  • Builds and sustains strong, long-term relationships with customers.
  • Collaborates with customers to create demand for new services aligned to customer's desired outcomes and business needs, upsells/cross-sells additional solutions during new and renew pursuits.
  • Conducts data analysis to uncover new opportunities, understand buying propensity, service availability, and potential for unattached products.
  • Utilizes data to show customers need, implicate pain, and derive forecasts, setting weekly, monthly, and quarterly sales commitments.
  • Stays informed about industry trends, market dynamics, and competitive landscapes.
  • Aligned to accounts, territories and/or segments.
  • Focus on New and Renew Upsell of Premium Services, inserting them into a Buying Program, and including Point of Sale and Uncovered Product Attach.
  • High engagement and cross functional collaboration with the Account Team, CX product management, renewals, global services sales, and other functions (architectures, portfolio AE, etc.)


Minimum Qualifications:
  • 5+ years managing end-to-end deal cycles of moderate to high complexity independently.
  • 5+ years of experience developing and executing account plans for Enterprise Accounts, including identification of business priorities, buying centers, whitespace, competitive landscape, and expansion opportunities.
  • Previous experience partnering with Sales Engineers, Customer Success, Marketing, Partners/Alliances, Professional Services, and executive leadership to advance complex opportunities.
  • 5+ years of experience maintaining CRM opportunity data, next steps, close dates, deal values, stage progression, and forecast categories.


Preferred Qualifications:
  • Ability to forecast quarterly revenue within an established sales methodology and cadence, including clear identification of risks, dependencies, and required actions.
  • Experience meeting sales targets across new business and existing customers within an assigned territory.
  • Tailors engagement strategies to activate Champions, reflect buyer's Decision Criteria, and anticipate the expectations of the Economic Buyer.
  • Locks preference by tying Cisco's portfolio to enterprise-wide Decision Criteria.
  • Influences discovery strategies, championing innovative approaches that help unlock customer value through services.
  • Co-develops initiatives to ensure Cisco's consistent alignment with customer expectations, services standards and communication protocols.
  • Advances insight-driven strategies that strengthen engagement and accelerate service uptake.
  • Develops strategies to enhance communication and accountability across teams, maintaining focus on customer satisfaction.
  • Directs initiatives to adapt future focused service offerings to better meet evolving customer objectives and expand account through lifecycle selling.
  • Creates strategies grounded in the E2E selling methodology to elevate team knowledge, boost effectiveness, and deliver greater customer value and impact.
  • Develops strategies for fostering collaboration across the organization, ensuring integrated efforts aligned with required customer intimacy
  • Designs methodologies that enable future process optimization and strengthen forecasting precision.
  • Develops initiatives to cultivate gravitas in customer engagements, ensuring teams communicate with clarity, credibility and strategic alignment.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

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