Account Executive - Orlando, FL

Genesis Global

$85K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in a similar sales or account management role.
  • Strong familiarity with case management or matter management software.
  • Proficient in using tech tools including Google Workspace and CRMs.
  • Experience in a metrics-driven sales environment with knowledge of predictable revenue models.
  • Exceptional verbal and written communication skills with a focus on solution selling.

Responsibilities

  • Drive new and existing business while meeting personal KPIs.
  • Maintain long-term relationships as the primary contact for clients.
  • Provide professional support via phone and email, emphasizing customer service.
  • Consult and proactively address client needs to enhance product use and conversions.
  • Conduct virtual product demonstrations for potential clients.
  • Collaborate with internal teams on product updates and market forecasting.
  • Travel to events and client functions to develop and deepen relationships.

Benefits

  • Health, vision, and dental benefits with low-cost health plans.
  • Wellness and mental health support available for employees and their families.
  • Flexible paid time off for better work-life balance.
  • Options for company equity to share in success.
  • 401k access, home office setup, and monthly stipends for internet and phone expenses.
Full Job Description
Account Executive

Full-Time / Home-Based Field Sales (3 days per week in the field) / Salaried, Exempt + Uncapped Commission

Includes Exceptional Benefits, Flexible PTO, Flexible Schedule, Equity

Our client is looking for a mid to senior-level Account Executive to join our winning team!

In this role, you'll interface with law firms across the country, working alongside our team of experienced Account Executives to expand our client base and grow our market presence.

Who are you?

You're an expert in building relationships with target clients and know how to design the right sell for each opportunity. You're a seasoned litigation support sales professional, reliable, and always operate with a hospitality mindset. You understand the importance of personalization at scale and how integral that is to providing amazing customer service.

As a revenue driver, you are metrics-focused and results-oriented. -You're also confident when it comes to actively seeking business opportunities to expand your client network. If you have Outsides Sales experience and a proven track record you're excited to speak to, we'd love to hear from you.

On a regular basis, you will

  • Drive new and existing business, tracking sales targets and staying accountable to your personal KPIs.
  • Serve as the primary point of contact for your book of clients, responsible for developing and maintaining long-term relationships.
  • Support clients via phone and email with professionalism, timeliness, and exceptional communication skills-always operating with a hospitality mindset.
  • Consult with clients, answer their questions, anticipate their needs, and offer helpful and effective solutions to secure conversion.
  • Monitor and analyze client usage of our product and services, acting proactively to increase product adoption and revenue within your book of business.
  • Conduct virtual demonstrations of the company's products for prospective clients.
  • Work cross-functionally with internal teams to keep up with new product and service releases and updates, including providing front-line feedback and objections to help us forecast market needs.
  • Travel to company-sponsored events and client functions to develop rapport, establishing new business relationships and deepening existing relationships.

You're gonna crush if:

  • You have 3 - 5 years of experience in a similar role, or have relevant Account Management or Sales experience.
  • You enjoy selling out in the field. You will be expected to be in the field 3-4 days a week in this role.
  • You're a high-activity, metrics-focused salesperson. You should understand the concepts of a predictable revenue model and can adapt your experience to meet Steno's specific sales targets.
  • You're experienced with case management software or matter management.
  • You're a quick learner and feel comfortable picking up new systems and processes. You're comfortable in a high-tech environment and are already a power user of tech in your daily work life. Familiarity with Google Workspace, CRMs, and digital-first communication are a must.
  • You should be skilled in solution selling, have exceptional listening skills, verbal and written communications skills, and presentation skills. We don't just mean that you can make a mean powerpoint - verbal reasoning skills are critical in our sales environment.
  • You have the desire to work with a fast-paced and quickly growing tech start-up and you're enthusiastic about the opportunity for growth within the company.
  • You are a conscientious, responsive, and professional teammate who views everyone as a client and strives to build strong, and cross-functional relationships.

Compensation & Benefits

  • Compensation:
    • Salary: $85k-$100k
    • Commission: 5% on Revenue
    • Anticipated first year OTE: $125k-$150k+
  • Health, Vision, & Dental Benefits - low-cost health plans that free up mind space and unlock our employees' best work
  • Wellness/Mental Health - shared benefits to be used among employees and families
  • Flexible Paid Time Off - allowing employees to find balance in their lives
  • Options of Equity - we know our success is nothing without our team
  • Access to a company-provided 401k, a home office setup, a monthly stipend to cover internet/phone- And more!

Our Team

Our Sales team is a high-growth, powerhouse group, focused on growing the company's presence and impact. The Sales team cultivates business relationships that help Steno achieve our big, audacious goals.

Composed of both Inside and Outside Sales, and working in direct partnership with our Marketing, Customer Success, and Executive teams, our Sales team helps drive our revenue while remaining laser-focused on beginning exceptional client relationships.

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