NCR Corporation

Account Director Retail - North East

NCR Corporation$110K — $130K *
US-AnywhereRemote in New York, NY
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Business, or Commerce (MBA preferred)
  • 5+ years of proven sales experience
  • Experience in the Retail industry
  • Experience in selling infrastructure & software solutions preferred
  • Proven track record of meeting sales quotas
  • Skilled in managing and nurturing account relationships
  • Ability to engage senior-level business contacts
  • Expertise in Consultative Selling approach

Responsibilities

  • Understand the retail industry landscape and articulate NCR's value proposition
  • Manage sales funnel from opportunity capture to closure
  • Build and maintain strong customer relationships
  • Align customer objectives with NCR solutions to create business cases
  • Develop strategic account plans and high-quality proposals
  • Ensure customer requirements are met to drive growth
  • Act as a liaison among customers, sales support, and product management
  • Schedule regular meetings to discuss customer issues and new solutions
  • Continuously generate qualified sales opportunities
  • Utilize industry knowledge to identify business opportunities
  • Respond to competitive challenges effectively
  • Understand and navigate customer decision-making processes

Benefits

  • Flexible remote work arrangements
  • Opportunities for professional development
  • Access to a comprehensive retail solution portfolio
  • Supportive company culture focused on customer success
  • Pivotal role in driving business growth within the retail sector
Full Job Description
Title: Account Director - Retail

Location: US North East (Ohio, New York, Pennsylvania) Remote / On the road

In this exciting role, you will be responsible for account and opportunity planning to maintain and grow accounts within your assigned territory. The main focus is to be developed profitable sales of NCR Voyix's Retail portfolio into retail customers including our full solutions encompassing hardware and software, professional services and managed services. In addition to a sales target, your main performance metrics are to manage and develop your accounts ensuring the highest level of customer service and support to NCR Voyix's Retail customers in the US North East region. This role requires strong relationship management, sales support and account development and management skills in order to achieve your targets and a high level of customer satisfaction.

Key areas of responsibility:
  • Understand the retail industry (including competitor landscape) and articulate the business value of NCR's Retails solution portfolio to our customers
  • Capturing and updating opportunities for the sales funnel. Manage the sales funnel opportunities from pipeline to closure.
  • Maintaining and building strong relationships with customers to increase customer satisfaction and account profitability
  • Matching customer business objectives with NCR self service solutions that deliver value to the end customers. Work to build a business case with the customer and internally
  • Developing strategic account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materials
  • Responsible for customer relationships ensuring that all customer requirements are identified and met driving volume and growth into these user accounts
  • Key liaison between the customer, sales support teams, the factory, product management and other internal resources
  • Responsible for any prospect opportunity within their assigned account base
  • Schedule and conduct regular customer meetings to discuss customer-specific issues, review performance and value, ongoing projects and rollouts, and to position new solutions
  • Continually fill the pipeline with qualified opportunities and execute winning sales campaigns to deliver quarter on quarter growth from those opportunities. Manage your opportunity funnel accordingly.
  • Obtain customer or industry information that assists in responding to customer's needs and requirements
  • Capitalizes on industry knowledge and customer contacts to uncover future business opportunities
  • Responds to competitive threats to maximize NCR's customer retention rate
  • Understand the formal and informal decision-making process within each of the accounts and drive go regular cadence/governance accordingly.

Basic Qualifications:

  • Bachelor's degree in Engineering, Business or Commerce (MBA preferred)
  • 5+ years of proven sales experience
  • Experience in the Retail industry
  • Experience in selling solutions - infrastructure & software applications are highly advantageous
  • Proven sales success in attaining quota objectives
  • Proven success in managing account relationships
  • Ability to develop senior level business relationships with customers.
  • Demonstrated performance and ability to sell value through a Consultative Selling approach

Offers of employment are conditional upon passage of screening criteria applicable to the job.

About NCR Corporation

Radiant Systems, Inc. (Nasdaq: RADS) is a global provider of innovative technology to the hospitality and retail industries. For more than two decades, Radiant's point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia.

NCR Corporation Careers

Join the dynamic team at NCR Corporation, a global leader in consumer transaction technologies, and be part of a company that's redefining the future of connected experiences. At NCR, we believe in fostering a culture of innovation and leadership, making it an ideal place for professionals looking to advance their careers in a vibrant, technology-driven environment.

Work You’ll Do

At NCR Corporation, you’ll have the opportunity to work alongside some of the brightest minds in the industry. Our team is committed to driving growth through innovation and strong leadership, ensuring that we stay ahead of the curve in a rapidly evolving digital landscape. Whether it’s improving consumer interactions, optimizing business processes, or developing the latest in financial technology, your work at NCR will have a lasting impact.

Explore Job Opportunities and Internships

NCR offers a variety of job opportunities and internships across multiple fields and disciplines. From software engineering to sales, customer support to marketing, our positions cater to a wide range of skills and professional interests. Our hiring process is designed to identify and nurture talent, focusing on diversity and the unique contributions of each team member.

Professional Growth and Development

Invest in your future with NCR’s unmatched benefits and career development programs. We provide extensive professional development, including leadership training, skills enhancement workshops, and networking opportunities that pave the way for career advancement. Our commitment to professional growth ensures that every employee has the resources and support they need to succeed.

Diversity and Inclusion

At NCR, we celebrate diversity and are committed to creating an inclusive environment where everyone is respected for their unique perspectives and contributions. Our diversity training programs are integral to our culture, helping us build a stronger, more cohesive team.

Benefits of Joining NCR

Being part of NCR means more than just having a job; it means being part of a community that values your well-being and professional growth. Our comprehensive benefits package includes health, dental, and vision insurance, employee wellness programs, and flexible working arrangements. We understand the importance of work-life balance and strive to provide our employees with an environment that supports both their professional and personal lives.

Stay Connected

Discover the exciting career opportunities at NCR Corporation by exploring our Jobs and Careers page. Tailor your job search with our easy-to-use filters and find the position that best matches your skills and interests. Prepare your resume, sharpen your interview skills, and get ready to embark on a rewarding journey with a company that values innovation and leadership.

Join Our Team

Ready to take the next step in your career? Search open positions at NCR Corporation, update your resume, and apply today. We are continuously looking for passionate, curious, and innovative team players who are ready to make a difference. Join us in shaping the future of connected experiences.

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Learn more about NCR Corporation
Size
38,000 employees
Market Cap
$3.1 billion
Industry
Net Income
-$79 million
Founded
1884
5 Year Trend
+1.8%
Revenue
$6.2 billion
NASDAQ

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