Account Director

Location3 Media

$155K — $185K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-12 years in digital marketing, client leadership, or agency account management.
  • Experience in retention, expansion, and portfolio financial accountability.
  • Ability to understand client business plans and franchise systems.
  • Strong problem-solving skills focusing on root causes over symptoms.
  • Desire to manage a portfolio P&L and multiple growth metrics.

Responsibilities

  • Lead executive client relationships across corporate and franchisee levels.
  • Drive enterprise expansion and growth for enrolled locations with focused strategies.
  • Develop and execute account strategies for franchise conventions and system-wide events.
  • Manage portfolio P&L covering revenue, retention, and profitability.
  • Oversee a team, managing Account Manager and Local Marketing Manager roles.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • Wellbeing stipends to support employee health.
  • Generous paid time off policy.
  • Flexibility with remote working arrangements.
Full Job Description
The opportunity

You would own the business, the financial performance and the growth of a portfolio of corporate, enterprise and franchisor clients.

That means the commercial relationship with their marketing leadership, and the team here who work directly with their individual locations. Both sides sit with you.

You would carry two growth numbers and the portfolio profit and loss.

What you will own
• Executive client leadership across both layers. Corporate executives, day-to-day franchisor contacts, field and operations leaders, and participating franchisees, with intentional coverage at every level. Resolves disconnects between corporate expectations and franchisee realities before they affect retention
• Enterprise expansion and enrolled-location growth, carried as two distinct goals. Enterprise through additional services, channels, brands and markets. Enrolled locations through participation barriers, the franchisee value proposition, and adoption
• Franchise convention growth. Owns the account strategy for conventions and system-wide events as a growth engine: goals, offers, Location3 participation and investment, and follow-through on every lead and commitment
• The portfolio P and L. Revenue, retention, scope, contracts, pricing within approved parameters, budgets, delivery expenses, change orders and profitability
• Team and delivery leadership. Directly manages and develops the Account Manager and Local Marketing Manager, and coordinates delivery across Performance, Organic and Marketing Technologies

How you will be measured

Revenue retention across the portfolio. Enterprise expansion revenue against target. Enrolled-location growth against target. Portfolio margin against plan. Enrollment and qualified pipeline generated through conventions. Client satisfaction and stakeholder coverage across all levels. Value and progression of the expansion pipeline.

What we are looking for
• Seven to twelve years in digital marketing, client leadership or agency account management, with retention, expansion or portfolio financial accountability alongside delivery responsibility
• Understands the client's business plan, unit economics and franchise system well enough to find the root cause of a problem rather than the symptom, and knows that a commitment made at corporate has to be deliverable through the franchisee-facing model
• Wants to carry a portfolio P and L and two separate growth numbers, not just a relationship

Where you will work

This is a Denver-based remote role. You will be asked into our Glendale office a couple of times a month for in-person collaboration. There is no fixed schedule. Our office is at 720 South Colorado Boulevard, Glendale, Colorado.

Compensation and benefits

$155,000 to $185,000 base depending on experience. This is a full-time, exempt position. Eligible for the annual company bonus, paid on company performance.

Medical, dental and vision cover. A 401(k) with company match. Wellbeing stipends, paid time off, and support for remote working.

Hiring timeline

Applications are open now and close at 5.00pm Mountain Time on Monday 12 October 2026.

We review every application that week and will be in touch by Friday 16 October if we would like to take your application further. Interviews take place the week of 19 October and are held in person at our Glendale office.

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