Full Job Description
Compensation: $70,000-$120,000+
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.
Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As a Master Automotive Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you deserve and awesome benefits! We are looking for smart, energetic, technically-focused Master Service Technicians who will help us redefine the car-servicing experience .
The Master or Level "A" Service Technician has the responsibility of understanding and completing perplex work necessary for the repair of a customer's vehicle. This individual will be directly involved in the repair and diagnosis of major components, removing and replacing parts as needed. This individual will be extremely familiar and seasoned in a particular manufacturer line and have received all manufacturer certifications including but not limited to engine mechanical, engine control systems, electric, hydraulic brake systems, suspension, heating/air conditioning, instruments/gauges, drivability, intermittent issues and noises.
3030Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
3030Examine assigned vehicle to determine if further safety or service work is required or recommended
3030Make accurate use of the multi-point inspection form on each vehicle
3030Document all work performed and recommended on assigned repair order
3030Communicate with service advisor when additional work is needed or if repairs cannot be completed within the promised time
3030Maintain technician proficiency as specified by Asbury standards
3030Conduct road test to determine work needed and to confirm work was successfully completed when necessary and practical
3030Utilize product and technical training as assigned by the manufacturer and management
3030Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology
3030Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional and national scores
3030Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
3030Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its customers or employees
3030Perform all levels of diagnosis and repair on automobile, and or, light truck vehicles
3030Utilize hand held devices to diagnose malfunctions
3030Assist and help fellow technicians in the shop with vehicle diagnosis
3030Participate in the training and developing of novice team members/technicians in the shop
3030Take care to ensure that customer's vehicles are returned to them as clean as they were prior to being serviced
3030Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
3030Comply with all federal, state and local laws, as well as company policy, regarding safeguarding all customer vehicles, property and information
3030ASE certifications heavily preferred - Manufacturer certifications heavily preferred - Previous automotive technician experience required
3030Must have basic tools
3030Must have great technical and mechanical skills
3030Must be a team player and have the ability to work repetitively on complex tasks
3030Must be a minimum of eighteen years of age
3030Must have a valid driver's license
3030Must be able to pass pre-employment screening (background & drug test)
Pay and Recognition:
3030Weekly pay
3030Paid holidays & paid time off
3030Paid training
3030Stock Awards(select management and front-line team member's eligible
Insurance / Retirement:
3030Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
3030Up to 12 weeks paid pregnancy leave (disability leave)
3030Paid Parental Leave
3030Health savings
3030Flex spending accounts (tax free)
3030Short-term and Long-term disability plans
3030Life Insurance (Whole Life and Term)
3030401k with company match
Learning, Tuition Assistance and Career Development:
3030Digital career path tool to assist with career development
3030Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
3030Student loan relief resources
3030Employee assistance program
3030Employee discounts on parts and service repairs
3030Scholarship awards
3030Opportunities to join our community service initiatives, which includes paid volunteer hours
3030Aggressive Employee referral program with bonus opportunities
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