DescriptionQuantum Sky is searching for a 911 Program Manager with expertise in public safety environments to join our dynamic team supporting our Enterprise NG9-1-1 solution supporting customer’s Public Service Answering Points (PSAP) across CONUS, Hawaii, and Guam. Technical knowledge of Next Generation 9-1-1 (NG9-1-1) systems, vendor coordination, stakeholder engagement with executives and agencies, and the ability to manage project teams and budgets to deliver the system on time and within scope.
Responsibilities:
- Collaborate with internal and external stakeholders, including executive leadership, government agencies, telecommunications vendors, and technical staff.
- Coordinate activities with telecommunications vendors and manage relationships to ensure successful system integration
- Work closely with cross-functional teams to support project related tasks and
- Drive project execution by organizing work, tracking milestones, identifying risks, following up on action items, and helping leaders prioritize critical tasks in a fast-paced and changing environment.
- Partner with leadership to translate business priorities into clear plans, actions, timelines, and follow-through, ensuring key initiatives remain organized, visible, and moving forward.
- Use business acumen to understand the organization’s priorities, connect the work to broader business outcomes, and provide thoughtful recommendations that help improve execution and decision-making.
- Independently assess issues, gather relevant information, develop options, and move forward with limited direction while knowing when to escalate for leadership input.
- Stay current with industry trends, best practices, and new technologies.
- This role requires a strong, independent thinker and doer who is highly organized, proactive, detail-oriented, adaptable, and comfortable balancing multiple priorities while maintaining a high level of professionalism and follow-through Evaluating and assessing the programs’ strengths and weaknesses
- Monitoring projects and overseeing project managers to ensure goals are met
Qualifications
Required:
- Minimum of 10 years of experience in program management, minimum of 5 years’ experience in a 9-1-1 or public safety setting is highly desirable.
- MS Office, predominately Project, Word and Excel
- 911 Call Handling Platforms
- 911 CAD Platforms
- 911 Telephony
- Strong analytical and problem-solving abilities.
- Excellent communication and collaboration skills.
- Ability to work effectively under pressure and in emergency situations.
Travel:
- Up 30% travel CONUC and OCONUS
Security: Minimum Secret eligibility.
About Tyto Athene
Compensation:
- Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between 120-170K. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
Benefits:
- Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.
