26-U098 - Victim Support Worker

Township of Langley

$77K — $90K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma with courses in social sciences such as sociology or psychology; experience in police or victim services preferred.
  • Strong understanding of crisis intervention techniques and program regulations.
  • Familiarity with client documentation practices and community resources.
  • Ability to build productive working relationships with diverse stakeholders.

Responsibilities

  • Respond to police crisis calls and offer emotional support to victims and witnesses.
  • Inform victims about available assistance agencies and facilitate connections with those agencies.
  • Update clients on court case progress and guide them through court processes.
  • Accompany clients to court while providing relevant information and referrals to supporting organizations.
  • Maintain and organize client files, performing additional related tasks as needed.

Benefits

  • Work within a unionized environment providing job security and support.
  • Opportunity to engage with the community and make a tangible impact in people's lives.
  • Regular full-time hours with a structured work schedule, including multiple shifts.
  • Professional development options and ongoing training in crisis intervention.
Full Job Description
Job Title:

26-U098 - Victim Support Worker

Job Number:

J0926-0066

Competition Number:

26-U098

Employment Type:

Regular Full Time

Pay Rate:

$37.09 - $43.65/Hour

Hours of Work:

35 hours per week, Multiple shifts between Monday to Sunday, Weekends and standby hours will vary on a rotational basis, Non-standard hours and/or non-standard week

Competition Opening Date:

September 8, 2026

Competition Internal Closing Date:

September 16, 2026

Competition External Closing Date:

September 20, 2026

Job Overview
The Township of Langley is currently recruiting for a regular full-time Victim Support Worker to join our team of professionals in the RCMP Division, Police Services Department. Reporting to the Manager, Client Support and Victim Services, in this unionized position you will provide crisis intervention services.

Responsibilities
  • Attend the scene of police crisis call-outs and provide emotional support to victims and witnesses of crime and trauma
  • Provide information to victims regarding agencies available to provide assistance and liaise as necessary
  • Inform clients of the progress of court cases and conduct court orientations
  • Accompany clients to court, provide information and referrals to appropriate agencies and establish and maintain client files
  • Perform related work as required

Qualifications
  • Completion of Grade 12 supplemented by courses in the field of social science including sociology, psychology, criminology or a related discipline, plus considerable related experience in a police environment, victim services program, or an equivalent combination of training and experience
  • Considerable knowledge of the rules and regulations governing program activities and the practices and techniques of crisis intervention
  • Considerable knowledge of the principles, practices and terminology used in documenting client contacts and maintaining related files and sound knowledge of available community resources
  • Prepare records related to the work as well as establish and maintain effective working relationships with a variety of internal and external contact

Enhanced reliability status (not required as part of the application process, however, will be required upon consideration for employment)

Required Certifications/Licenses
Candidates must have the following valid and current certifications/licenses (must be valid at the time the posting closes) and these must be attached with your application.
  • BC Class 5 (full privilege) Driver's License. You must include with your application a current Personal Driving Record (select the 5-year option if obtaining online) that has been obtained within 6 months of the closing date. To obtain a copy of your Personal Driving Record, please contact ICBC directly or the driving authority where you reside. Please note that a copy of your Driver's License or Driver Factor Report will not be accepted.

Applications without the attached required documents above will be deemed incomplete and may not be considered. Please title your attachments with the number of this competition and have these documents ready to upload when you apply.

Apply Now
Visit tol.ca/careers to apply for this exciting career opportunity in a growing community.

We appreciate all applications; however, only short-listed candidates will be contacted for an interview.

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