Job Title:

Engineer or Geoscientist, Unlicensed Practice

Job Family:

Professional

Department:

Unlicensed Practice

Reports To:

Unlicensed Practice Manager

Division:

Regulatory

Location:

Edmonton

Competition:

26-22

Employment Indicator:

Permanent/Full-time

Position Summary

The Engineer or Geoscientist, Unlicensed Practice reports to the Unlicensed Practice Manager and is responsible for ensuring that individuals and companies involved in the reserved practices of engineering and geoscience or using titles or words reserved for APEGA members are appropriately licensed.

This role involves reporting non-compliance to relevant regulatory bodies and collaborating with the Unlicensed Practice Manager to promote voluntary compliance through education and guidance. In cases of continued non-compliance, the role includes working with legal counsel to pursue court action, subject to APEGA Council approval.

The position operates within the framework of the Engineering and Geoscience Professions (EGP) Act, Part 1, Sections 2, 3, 5 and 6, Part 9, Section 97, and Section 52 of the Regulations.

Responsibilities

• Apply knowledge of the EGP Act and other relevant Acts, Regulations, and Codes when investigating, making decisions on, and administering individual cases.
• Maintain a professional and constructive attitude in dealing with members, volunteers, the public, legal counsel, and APEGA employees.
• Deliver on day-to-day activities of a Case Specialist by reviewing evidence, making findings of fact, making decisions on violations, and encouraging voluntary compliance with the EGP Act.
• Act as Case Specialist on cases assigned to other team members by thoroughly reviewing the evidence, making findings of fact, making decisions on what (if any) violations are present for each case, reviewing communications before they are sent, and participating in calls and meetings related to the case following established department policies, processes, procedures, the EGP Act, and relevant Regulations.
• Participate in all communications between APEGA and complainants, respondents, APEGA staff, APEGA Council, and legal counsel, properly reviewing correspondence according to department policies and procedures.
• Identify when there may be imminent risk of harm when evaluating a case and escalating the case according to established policies, procedures, and protocols.
• Work with Case Leads to ensure defensible document management for all case documents using templates and updating databases in a timely fashion.
• In collaboration with the Unlicensed Practice Manager, decide when to pursue potential violators and develop a case action plan using established processes or develop and use custom methods as required.
• Work effectively and thoroughly to meet department targets for opening, investigating, and closing cases.
• Deliver on day-to-day activities of a Case Lead by gathering evidence, investigating cases, and encouraging voluntary compliance with the EGP Act.
• Act as Case Lead for some cases by managing each assigned case through to completion by gathering evidence, presenting it when required, and maintaining records, evidence, and summaries following acceptable methods of maintaining this documentation identifying opportunities for automating workflows to improve efficiencies.
• For cases assigned as Case Lead, coordinate all communications between APEGA and complainants, respondents, APEGA staff, APEGA Council, and legal counsel, ensuring correspondence is properly reviewed according to department policies and procedures.
• Thoroughly gather evidence on all cases assigned as Case Lead that include potential violations using established department policies, processes, and procedures to build a case that proves or disproves a violation, support the Case Specialist in making findings of fact and decisions regarding compliance violations, and engaging higher level management and then legal counsel when appropriate.
• Work effectively and thoroughly to meet department targets for opening, investigating, and closing cases.
• Support and assist in the continuous improvement of the department by:
  • actively collaborating with the development, documentation, and education of the department's policies, processes, and procedures,
  • identifying opportunities for automating workflows to improve efficiencies,
  • actively participating in the development and implementation of Unlicensed Practice initiatives, and
  • rectifying and following-up with issues or concerns raised, escalating when necessary.
• Support and assist the Unlicensed Practice Manager in evaluating complaints and completing risk assessments for cases.

Competencies, Skills & Attributes

Competencies

Knowledge

Skills/Abilities

Core:

• Exemplifying Integrity
• Fostering Communication
• Results Orientation
• Service Excellence
• Teamwork

Functional:

• Scientific Knowledge & Expertise
• Enforcement
• Information Gathering & Processing
• Legislation & Compliance

Core Leadership:

• Decision Making

• Awareness of the EGP Act and how it is administered
• Thorough understanding of what is and what is not engineering or geoscience work combined with the ability to articulate and explain it clearly
• Knowledge of case management, document management, and investigation practices
• Knowledge of self-regulating professions and regulatory environments
• Knowledge of confidentiality protocols and privacy requirements
• Knowledge of legislation pertaining to Unlicensed Practice is an asset

• Shows a strong commitment and focus to delivering exceptional and professional customer service
• Excellent communication skills, both verbal and written, with exceptional telephone etiquette and conflict management
• Willingness to learn and troubleshoot
• High attention to detail and accuracy
• High proficiency in computer skills including the knowledge and use of Microsoft Office suite (Outlook, Excel, Word and PowerPoint, Visio), Internet browsers, and databases
• Proficient research and document management skills are necessary
• Practical, analytical, and innovative problem-solving skills
• Ability to understand the direction/objectives of the association and align individual objectives accordingly
• Ability to make sound decisions based on past precedent, current policies, legislation interpretation, and corporate knowledge
• Demonstrated ability to work with confidential information
• Ability to work with diverse groups of people and balance multiple interests from key stakeholders
• Ability to prioritize work and multi-task in a fast-paced environment
• Proven ability to effectively work independently and in a team setting

Qualifications

• • Professional Engineer or Professional Geoscientist registered with APEGA or eligible for membership in APEGA
  • 6-7 years of engineering or geoscience related experience.
  • Experience interpreting policy and legislative guidelines is required.
  • Experience working with Microsoft Office and/or various databases or systems is required.
  • Strong verbal and written communication and English language skills are required.
  • Training in crucial conversations and conflict management will be considered an asset.
  • Some exposure to environments that have legislative or regulatory authorities will be considered an asset.
  • Certification in Administrative Law will be considered an asset.
  • Equivalencies may be considered.

Closing Date: Until successful candidate is found

If you are interested in this position, please submit your cover letter and resume directly through our company website (https://www.apega.ca/about-apega/apega-careers).

Thank you for your interest in APEGA.
Only those candidates selected for interviews will be contacted.