Take ownership of customer service order management, leading teams and enhancing operational execution. Drive strategic initiatives to improve customer satisfaction and efficiency, while mentoring leaders and cultivating a collaborative environment.

Optimize marketing efforts at a leading B2B solutions firm. Collaborate cross-functionally to support commercialization of HVAC products, enhancing awareness and adoption through strategic campaigns and effective communication.

Accelerate the growth of our data center services by leading strategic initiatives, driving operational excellence, and managing North America P&L. Collaborate with teams to enhance customer relations and deliver high-quality, profitable service solutions.

Lead the charge in optimizing service operations, driving team performance, and enhancing customer satisfaction. Collaborate closely with sales to ensure profitability while managing service coordination and compliance across multiple projects.

Engage with call center teams to unravel complex technical issues, enhance documentation for customer self-help, and drive product development by advocating for user feedback to ensure reliability and supportability in HVAC solutions.