Drive excellence in enterprise IT service delivery across the Shared Platform portfolio. Lead teams to enhance operational efficiency, customer satisfaction, and collaboration. Ensure alignment with strategic goals and continuous improvement.

Transform user engagement in library services through evidence-driven analytics and research. Lead strategic planning and program improvements by understanding user experiences, fostering collaboration, and shaping decision-making processes.

Advance your career by supporting fundraising efforts, drafting agreements, and collaborating with university partners to ensure compliance and documentation excellence in a thriving development environment.

Collaborate with R&D Engineers to support mechanical design for research projects, creating 3D solid models and 2D drawings using CAD software, while ensuring compliance with design standards and quality control.

Lead the charge in transforming IT service strategy by managing service owners, enhancing operational excellence, and fostering a customer-centric culture that aligns with institutional goals for service delivery and efficiency.