Unlock potential by driving strategies that enhance member satisfaction and retention across Medicaid and related lines of business. Collaborate with cross-functional teams to implement innovative solutions and improve overall member experiences.

Manage claims program support by enhancing policies, workflows, and controls. Collaborate with cross-functional teams to uphold governance standards and optimize performance metrics while ensuring documentation accuracy and compliance.

Drive strategic program management initiatives across claims operations, ensuring efficiency and compliance. Collaborate with stakeholders to enhance processes, governance, and documentation while managing budgets and performance metrics.

Shape program management by overseeing claims documentation, governance practices, and collaboration with stakeholders to enhance operational excellence in compliance and process improvement.

Lead program management initiatives in claims and claims configuration, ensuring comprehensive documentation, budget oversight, and collaborative governance to enhance operational efficiency and stakeholder engagement.