Lead strategic client relationships for complex accounts, ensuring satisfaction and growth. Drive financial goals through proactive management and collaboration, while operating autonomously to optimize service delivery and profitability.
Champion software delivery excellence by enhancing CI/CD processes and Kubernetes orchestration. Collaborate with IT teams to implement scalable automation and improve deployment efficiency across on-prem and cloud environments.
Lead the development and execution of strategic goals for Pharmacy Benefits Management, ensuring client satisfaction and operational excellence while managing a team to enhance service delivery and drive business growth.
Drive the vision and strategy for Pharmacy Benefits Management, overseeing client services and ensuring satisfaction, performance, and profitability while leading a team to achieve business objectives and enhance client relationships.
Manage the design and validation of pharmacy benefit plans, ensuring accurate coding and comprehensive client support. Maintain service levels to meet corporate performance and quality standards while addressing formulary change requests.