Transform customer technical support across the Americas by leading a multi-site team, setting strategy, driving operational excellence, and ensuring an exceptional experience for our largest client base in the veterinary diagnostics sector.

Engage in leading and developing a dynamic laboratory team, fostering a culture of excellence while managing lab operations. Drive continuous improvement and support workflow, ensuring a high-performing environment for success and growth.

Collaborate to drive preventive care marketing initiatives, enhancing corporate account growth. Develop toolkit and resources, engage with C-suite audiences, and optimize strategies to connect best practices with business outcomes.

Contribute to advanced cloud infrastructure and DevOps practices by leading a team focused on enhancing operational capabilities, security, and productivity across developer platforms while driving innovation and managing cloud resources effectively.

Unlock potential by architecting robust data systems for real-time delivery, leveraging AWS technologies to enhance the Lab Information Management System. Drive innovation in data pipelines while ensuring reliability and operational excellence.