Transform security landscapes by leading comprehensive assessments and testing across on-premises and Azure environments. Drive remediation and build resilient infrastructure alongside cross-functional teams to ensure robust network security.

Lead day-to-day operations across multiple BPO partners to achieve service excellence. Combine strategic management, vendor accountability, and operational oversight to enhance customer service and drive performance improvements across teams.

Champion operational excellence by managing BPO partnerships to drive performance and customer satisfaction across a large-scale contact center, ensuring adherence to contract agreements and best practices in service delivery.

Oversee daily BPO operations to ensure excellence across vendor partnerships and drive customer satisfaction. Collaborate with cross-functional teams to manage performance, contracts, and customer experience for effective service delivery.

Elevate financial performance by leading complex FP&A processes and models. Collaborate with senior leaders to translate strategy into actionable insights while mentoring analysts and driving improvements across the organization.