Optimize distribution operations by leading a team to enhance service quality, ensure compliance, and drive continuous improvement across various logistics functions while meeting key performance indicators and customer expectations.

Lead the coordination of system requirements and testing deliverables, ensuring alignment with business specifications. Mentor junior team members while resolving complex production issues and driving project success through effective collaboration.

Transform customer service excellence by ensuring timely freight movement and compliance. Build strong relationships, resolve issues, and maintain documentation to enhance operational efficiency and customer satisfaction.

Drive customer relationships by analyzing needs and delivering tailored solutions. Collaborate with internal teams to enhance customer experience and achieve sales goals in assigned territories, leveraging technology for optimal results.

Develop and implement HR programs and policies while providing strategic consulting to management on employee relations, performance management, and compliance with employment laws to enhance organizational effectiveness.