Deliver impactful process improvements in pharmacy and infusion services. Lead operational quality initiatives, drive root cause analysis, and implement best practices to enhance performance and compliance while mentoring a high-performing team.

Champion member health by managing complex care needs, assessing and implementing tailored care plans. Collaborate with multidisciplinary teams to optimize service access and monitor ongoing effectiveness, all while working remotely with flexibility.

Transform operational quality in pharmacy and infusion services by identifying process improvement opportunities, leading investigations, and ensuring compliance through effective team management and best practices implementation.

Pioneer healthcare excellence by leading utilization review and enhancing clinical operations for North Carolina Medicaid, ensuring optimal quality, cost management, and improved outcomes for members and providers alike.

Drive the development of end-to-end application technology solutions, collaborating with stakeholders to ensure alignment with strategic objectives and guiding architectural design to enhance enterprise-wide technology platforms.