Transform call center operations, overseeing 160k+ service requests yearly, enhancing NYCAPS functionality and ensuring optimal support for HR professionals and employees across the city.
Join a team that's dedicated to reshaping behavioral health communication, engaging eight million New Yorkers. Lead initiatives that inform, educate, and promote culturally-responsive messaging for accessible mental health services across diverse communities.
Oversee the entire fiscal operations of an agency, ensuring budget compliance and accuracy while managing various financial units and processes to meet organizational goals and regulatory standards.
Lead the charge in overseeing daily case management operations across juvenile detention facilities, managing team dynamics, training staff, and ensuring compliance with city and state regulations for youth in care.
Drive strategic initiatives across departments to enhance mental health services, ensuring thorough planning and execution. Lead multi-stakeholder collaborations for better health outcomes, while promoting equity and accountability throughout projects.