Join a dynamic team to lead quality operations in our call center, driving performance excellence and transforming quality assurance into a proactive program that enhances agent proficiency and service quality across our network.
Capital One Financial Corporation • $187K - $213K*
Houston, TX
In-Person
2 weeks ago
Grow your career by leading portfolio management and risk governance for complex products. Collaborate with cross-functional teams to drive alignment and execution, ensuring strategic initiatives support business objectives and operational capabilities.
Champion quality assurance excellence in a dynamic call center environment, enhancing agent performance and service standards through proactive insights, innovative technology, and robust operational collaborations for superior customer service.
Capital One Financial Corporation • $245K - $279K*
Richmond, VA
In-Person
2 weeks ago
Champion customer-centric product innovations by leading teams in transforming digital experiences and driving sustainable growth through cutting-edge technology and strategic initiatives.
Capital One Financial Corporation • $182K - $208K*
Chicago, IL
In-Person
2 weeks ago
Optimize risk management at the enterprise level, overseeing controls lifecycle and strategy to ensure compliance, enhance processes, and lead a team of professionals in fostering a robust control environment.