Location

San Leandro - Corporate HQ

Scope of Responsibilities

Hire, develop and manage performance of the team. Create an inclusive environment that embraces our values and purpose.
Manage supplier quality programs
Ensure the successful implementation and maintenance of programs to achieve compliance with international, federal, state or local regulations as they apply to food safety and labeling requirements
Develop and implement quality assurance programs for the plant to ensure compliance with FSMA, Global Food Safety Initiative (GFSI), and sustainability requirements
Prepare, coordinate and represent the company during 3rd party, regulatory and surveillance audits
Maintain Quality programs including, but not limited to, scorecards, IPM, SPC, microbiological testing, sensory, weight control, product recall, and audits
Manage and improve key quality and food safety performance metrics
Prepare reports by collecting, analyzing and summarizing data
Drive continuous improvement through the application of scientific methodology, root cause and statistical analysis tools
Implement and utilize effective and approved analytical methods to assure the high quality of raw materials, semi-finished products, and finished products
Participate in food tasting and product evaluation to ensure stringent quality expectations are met and the Ghirardelli flavor profile is maintained and protected
Investigate consumer and customer complaints and implement corrective and preventative actions to resolve
Participate in the development of the department’s annual budget, manage departmental spend, and ensure budgetary compliance
Serve as back-up for the Director of Quality Assurance in her/his absence
May perform other duties as assigned

Additional Work Locations

Employment Type

Regular

Our Company/Job Summary

WHO WE ARE

At Ghirardelli, we’re on a mission to become a one billion dollar brand and beyond. We want to be every consumer’s first choice of premium chocolate, and we believe we can do that through our products and the way we do business, which are all inspired by our brand commitment to Making Life A Bite Better. We are a company committed to both personal and professional growth and believe that each employee contributes directly to Ghirardelli's growth and success.

The Quality Assurance (QA) Manager is responsible for managing the San Leandro Quality department to provide safe, high-quality products that meet regulatory, customer and consumer expectations. This role has the overall accountability of ensuring food safety and quality systems are properly documented, implemented, and validated as directed to ensure compliance. This position provides leadership to achieve company and departmental goals through planning, executing, verifying, and validating continuous improvement strategies and activities.

Specific Knowledge & Skills

Bachelor of Science Degree (Biology, Chemistry, Microbiology, Food Science, or closely related field of study)
Quality leadership experience in a food plant environment with an understanding of manufacturing processes
Experience with regulatory agencies such as FDA, USDA or State Health Department
Implementing quality systems and effective auditing programs. Experience with GFSI
5+ years of experience food safety/quality/sanitation in the food industry
2+ years of people management experience
PCQI, HACCP certified
Preferred:
Certified Quality Engineer (CQE) and Certified Quality Auditor (CQA)
Chocolate experience
SAP experience

Other Job Requirements

Required to regularly sit
Must be able to concentrate for extended periods of time paying close attention to detail
Must be able to keyboard for extended periods of time
Must be capable of using protective equipment such as hard hats, safety glasses/goggles, safety shoes, hearing protection, air masks, respirators, etc. in the performance of job duties
Must be able to kneel, bend, crouch and climb as required
Travel <10%

Salary Range: $109,900-$142,800/yr. + bonus eligible.

Average Compensation: $114,038

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