Applications Engineer

Position Overview

Apply theoretical and practical knowledge of state-of-the-art electronic devices, design theory, engineering methods and analysis, and first-hand experience designing electronic circuits or software, as assigned, to any of the Applications Engineering department functions including Technical Support, Technical Content, Voice of the Engineer, and more. This consists of answering technical questions, writing online technical content, or more that requires general technical competence.

Responsibilities

Must be able to…

Perform all Associate Applications Engineer|Assistant Applications Engineer tasks|responsibilities at ‘mastery’ level; demonstrating expertise in product management topics & processes at Digi-Key. The work itself may not change, but level of mgmt oversight decreases.
Demonstrate technical competence/prowess in electrical engineering as measured by ability to answer general technical questions of the following nature: part number ambiguities, associated tool compatibility, general suitability for use questions, suppliers we carry, part categorization, cross references, web site navigation, and more from all sources, mediums, and tools
Maintain ethical integrity when answering questions such as notifying the customer when speculating on an answer
Document technical support incidents per department standards
Effectively interact with people, including management and you cultivate goodwill from peers, customers, and suppliers
Accept responsibility to author technical content describing electronic devices and associated parts
Understand area KPIs|OKRs (e.g. market share, SKU count|new line items, new suppliers, NPI packets, etc); be able to align your actions|recommendations to those metrics (within your scope of responsibility)
Actively identify opportunities for continued learning (e.g. skills, knowledge, etc); regularly create and take advantage of learning opportunities
Identify gaps in online offerings and recommend to Partnership Marketing a tactical approach believed to close those gaps and address customer needs; solution determined in partnership with Partnership Marketing.
Generate original online technical content including articles, blogs, schematics, board files, etc.
Coordinate and collaborate with Partnership Marketing to execute supplier marketing plans
Coordinate content development timelines and communicate with assigned Partnership Marketing Mgr and Apps Engrg mgmt

Other Typical Tasks May also Include:

Specializing in a technology, a supplier, or department function
Design electronic & electrical hardware, firmware, software, mechanical components, and combinations thereof
Offering solutions to customers without help from others
Reporting progress against goals
May assist in the review of potential new and existing supplier contracts
May take on additional responsibilities from Principal AE Technician or AE leadership
May participate on cross-functional working teams or tasks forces
May participate in customer, supplier conference calls and strategy meetings
May test system updates and applications
May participate in the creation of training & documentation of processes as well as the facilitation of training
May travel - internationally and|or domestically - as needed
May be assigned to Partnership Marketing jobs to assist with targeted marketing campaigns
May be assigned to Partnership Marketing jobs to assist with targeted marketing campaigns

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Required Knowledge, Skills and Experience

Minimum/Essential Qualifications:

Bachelor's degree or higher in engineering
Typically 2+ years of Digi-Key experience in IT, Technical Marketing, Sales, Engineering or other relevant work experience
Strong understanding of the various functions of Digi-Key and the industry Digi-Key operates in
Strong knowledge of Digi-Key brand and its principles
Works well in cross functional teams
Demonstrable knowledge and thorough understanding of electronic assemblies, construction, and testing techniques
Hands-on troubleshooting skills
Experience using EDA and CAD tools
Able to work independently or collaboratively and maintain a positive attitude
Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
Must be able to perform the following behavioral competencies; analytical capacity, attention to detail, communication, customer/client focus, ethical conduct, initiative, manages execution, personal effectiveness/cerdibiilty, positive attitude, problem solving, professionalism, project management, thoroughness, time management

Preferred Qualifications:

Advanced degree in engineering
Exposure to the electronics distribution industry
Completion of various DKU courses - Ex. Traveling for Digi-Key, How to Conduct Dinner with a Supplier, Business Etiquette

Average Compensation: $121,500

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