HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)

As an Network Security Associate - IT Information Security, you will provide Engineering services and support to ensure the operational sustainability of the critical infrastructure that supports Delta Air Lines Applications, Users, Partners, and Vendor connectivity and security for Delta’s Network Security Team.

Delta’s IT InfoSec Network Security Team is responsible for:
IT support to secure Internal, Partner, Vendor, and External connectivity to Delta and Tenant applications across multiple critical data center infrastructures.
IT support for firewall hardware and software maintenance includes site implementations, inventories, infrastructure planning, preventative maintenance, and break/fix services in data center critical infrastructure.
IT support of Enterprise Remote Access Users to align our client edge security technology with and client-based agent on workstations; the team can utilize next-generation technology such as App-ID and User-ID for granular user identification.
IT support for hardware and software maintenance includes site implementations, inventories, infrastructure planning, preventative maintenance, and break/fix services in data center critical infrastructure.
IT support for airport operations mobile connectivity solution, Netmotion, hardware, and software maintenance, which includes site implementations, inventories, infrastructure planning, preventative maintenance, and break/fix services in data center critical infrastructure.
Coordination with Delta’s Business divisions via consultation services responsible for firewall policies and access control guidance.
Operational On-call Support of critical facilities and infrastructure components for Network Security
Support the IT Information Security Department to maintain the integrity and service continuity of the enterprise data and applications.
Recommending and implementing departmental policy, guidelines, standards, and procedures.
Assures compliance with all governing corporate standards and guidelines.
Project management of data center and remote communication room standards capital improvements, upgrades, and enhancements
Ensuring accurate documentation, securing the best product and service prices, and ensuring that vendors fulfill their contractual obligations.
Support on-call responsibilities to ensure Enterprise applications and Consumer services are available at 99.999% SLA.

BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING

WHY YOU’LL LOVE DELTA!

Our culture is rooted in a shared dedication to living our values – Honesty, Integrity, Respect, Perseverance, and Servant Leadership – every day, in everything we do. Exploring a career at Delta gives you a chance to see the world while providing great beneﬁts to help you keep climbing along the way:

Competitive salary, performance incentives, industry-leading proﬁt sharing, and 401(k) with generous direct contribution and company match
Paid time off including vacation, holidays, and paid personal time
Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life beneﬁts
Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health counseling
Domestic and International (standby) Flight privileges for employees and eligible family members
Career development programs to achieve your long-term career goals
Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto/homeowners/pet insurances

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)

Self-starter, the ability follow-through on completion of tasks with guidance and direction
Builds and maintains effective communication and relationships with the management team, vendors, and peers.
Knowledge of Networking and Security: A strong understanding of networking concepts, such as TCP/IP, VPN, firewalls, and security protocols, is essential. Knowledge of cloud networking and security principles is also valuable.
System Administration Skills: Experience managing and maintaining server infrastructure on-premises and in the cloud.
Troubleshooting and Problem-Solving: The ability to diagnose and resolve issues related to the managed security appliance and its integration with other systems.
Monitoring and Security Analysis: Proficiency in monitoring and analyzing security logs and events to identify potential threats and vulnerabilities.
Customer Support and Communication: Strong communication skills to interact with end-users, understand their requirements, and provide adequate support.
Vendor Relationship Management: Ability to collaborate with the cloud service provider (in this case, Absolute) and ensure that service-level agreements (SLAs) are met.
Continuous Learning: The cloud computing and security field is constantly evolving, so a willingness to stay updated on industry trends and new technologies is crucial.
Flexibility to support an operation with varying shifts, extended hours, and on-call requirements.
Strong written and verbal communication skills
Consistently prioritizes safety and security of self, others, and personal data.
Embraces diverse people, thinking, and styles.
Possesses a high school diploma, GED, or high school equivalency.
Is at least 18 years of age and has authorization to work in the United States.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)

High School diploma, GED, or High School Equivalency
Trade School Graduate
IT Support Experience (At least 6 months) within a development, production, or test environment, entitling, profiling, and/or installing software, and building/rebuilding security appliances.

Average Compensation: $112,274

How Much Do Delta Air Lines Employees Make?

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