Tom Harrington

Frisco, Texas

Mortgage Insurance Claims Senior Manager

Ocwen Financial Corporation

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    Where I've Worked

    Apr 2016 – Present

    Mortgage Insurance Claims Senior Manager

    Ocwen Financial Corporation
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    Aug 2013 – Apr 2016

    Default Mortgage Servicing - Assignment Claims Manager

    NATIONSTAR MORTGAGE
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    Mar 1995 – Apr 2013

    AVP Credit & Collection Manager

    Bank of America Corporation
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    Where I've Studied

    1989

    BS, Business Administration

    University of Maine

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    Mortgage Insurance Claims Senior Manager

    Manage daily operations across local and international sites with responsibilty for $430MM portfolio. Managed 336MM claim filings with 99.97% quality/accuracy each year Implemented $400k technology solution/upgrade to improve filing platform and realize 5.5% improvement in collection efforts along with automated control points. Identified operational efficiencies tied to 25% reduction in staff

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