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    Ledia Dilo

    Boston, Massachusetts

    Senior Director, Head of Member Care Services & Voc

    BJ's Wholesale Club Inc

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    People I've Reported To

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    Where I've Worked
    A

    2014 – Present

    Adjunct Professor

    Assumption College, Business & Graduate Studies department
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    2018 – Present

    Senior Director, Head of Member Care Services & Voc

    BJ's Wholesale Club Inc
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    O

    2015 – 2017

    Assistant Vice President

    Omnichannel Strategy
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    2014 – 2015

    Assistant Vice President - Member Care Services

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    M

    2012 – 2014

    Senior Manager

    Member Care
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    M

    2007 – 2012

    Manager

    Member Care
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    M

    2003 – 2007

    Analyst

    Member Care
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    P

    2000 – 2002

    Business Process Analyst - Program and Project Management Practice

    PO Consulting, Royal Mail Internal Consultancy
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    Where I've Studied

    In Progress

    Masters, Business Strategy

    Assumption College

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    Bachelors, Business and International Management

    Oxford Brookes University

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