Karen Dietz

Rives Junction, Michigan

Sr. Manager, Service Management Office

Dart

I’m interested in mentoring people from:

    Ask Me About

    Continuous Service Improvement
    ITIL, Six Sigma, CCMP, Lean, ISO20001
    Leadership
    Organizational Change Management
    Project/Program Management
    SAP

    My References

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    People I've Reported To

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    Where I've Worked

    2014 – Present

    Sr. Manager, Service Management Office

    Dart
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    Jan 2008 – Mar 2014

    Manager, Service Management

    Choice Hotels International
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    2008 – 2014

    Manager, IT Service Management

    Choice Hotels International
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    Nov 2005 – Jul 2007

    VP and manager, Change and Configuration Management Programs

    BB&T
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    2005 – 2007

    Vice President and Manager, Change and Configuration Management Program

    BB&T
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    2005 – 2007

    Vice President and Manager, Change and Configuration Management Program

    BB&T
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    B

    2005 – 2007

    Vice President and Manager, Change and Configuration Management Program

    Branch Banking and Trust, Inc
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    2000 – 2005

    US Infrastructure Manager

    RBC Centura
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    R

    2000 – 2005

    US Infrastructure Manager

    RBC Centura Banks, Inc
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    D

    2000 – 2000

    Project Manager

    Division of Media General, Inc
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    V

    1999 – 2000

    Technology Business Office Manager

    Value America, Inc
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    Where I've Studied

    In Progress

    Business

    University of the People CA

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    H.S. Diploma

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    ADD EDUCATION

    Transformational IT Leader

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