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    Elaine Davis

    Grand Blanc, Michigan

    Operations and Site Performance Manager, Customer Engagement Center

    General Motors

    Ask Me About

    Call Center Management
    Contact Center Startups
    Customer Retention
    Customer Service Management
    KPI Management
    Operations Management
    Presentations
    Sales Management
    Team Building
    Training

    My References

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    People I've Reported To

    People I've Worked With

    People Who've Reported to Me

    Where I've Worked

    Mar 2013 – Present

    Operations and Site Performance Manager, Customer Engagement Center

    General Motors
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    Jun 2011 – Jul 2012

    Temporary jobs

    Flagstar Bank
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    A

    Jun 2011 – Jul 2012

    Call Center Reporting Manager

    Analytics and Workforce, Flagstar Bank
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    L

    Jun 2009 – Apr 2010

    Inside Sales Manager, Lowry Computer Products

    Lowry Computer Products
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    L

    Jun 2009 – Apr 2010

    Inside Sales Call Center Manager

    Lowry Computer Products
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    S

    May 2007 – Mar 2009

    Customer Service Manager

    Signature Management Team, LLC
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    May 2007 – Mar 2009

    Customer Service Manager, Signature Management Team (SMT), LLC

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    ADD EMPLOYMENT
    Where I've Studied

    Bachelors, Management

    Eastern Michigan University

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    Eastern Michigan University

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    Real Estate

    Michigan Institute of Real Estate

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    ADD EDUCATION

    Ask Me for a Referral

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