Vice President, Customer Success Jobs

As a Vice President of Customer Success, your role involves driving customer success outcomes, influencing future lifetime value, streamlining the customer success process, and driving new business growth through greater advocacy and reference-ability. Leaders in this role are unique because they understand how to work with customers to ensure they realize a significant return on their investment.

Why Vice President, Customer Success Roles?

Working in a VP, Customer Success role, you will have the opportunity to be a part of a highly critical team where your efforts significantly impact the company's growth and value to customers. With our extensive and exclusive listings, finding your next role is made simpler.

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$135K - $195K *

The Customer Success Director at Claritas Rx will lead strategic partnerships with customers, ensuring exceptional delivery of solutions while driving growth and fostering long-term relationships. Thi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

The Customer Success Manager will oversee and manage internal client accounts in the life sciences and pharmaceutical industries, ensuring top-notch service and support. The role involves building lon...

US-AnywhereRemote

1 month ago

  •     Pharmaceuticals & Biotech

$120K - $180K *

The Global Head of Scaled Customer Success will lead the Customer Experience team at Ignition, focusing on developing and executing a scalable customer experience strategy as the company aims for sign...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $180K *

The Global Head of Scaled Customer Success will lead the Customer Experience team at Ignition, focusing on developing and executing a scalable customer experience strategy as the company aims for sign...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

The Senior Director of Customer Success will lead and scale the global Customer Success organization at Captiv8, ensuring customers achieve maximum value from the platform while driving retention and...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$150K - $200K *

The Senior Director, Customer Success will lead and scale the global Customer Success organization at Captiv8, ensuring customers achieve maximum value from the platform while driving retention and ex...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Business Services

$275K - $350K *

The SVP Global Customer Success and Renewals at Ping Identity will lead initiatives to ensure the long-term sustainability and profitability of customers by driving success throughout the customer jou...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$165K - $195K *

The Director of Services & Customer Success Operations at Coursedog is responsible for ensuring customer-facing teams have the necessary tools, frameworks, and insights to drive customer satisfaction...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$86K - $124K *

As a Customer Success Manager for Strategic Accounts at ServiceTitan, you will manage the long-term success of the company's largest customers, including franchise systems and multi-location enterpris...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$220K - $245K *

The Vice President of Customer Support at PointClickCare will lead the strategic direction and execution of the Customer Support organization, ensuring customer satisfaction and loyalty. This role inv...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Technical Services

$220K - $330K *

The Director of Customer Success at Vercel will lead a team of Customer Success Managers to ensure the retention and satisfaction of Enterprise customers. This role involves setting metrics for succes...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $130K *

The Principal Program Manager, Digital Customer Success will lead initiatives to enhance the digital customer experience for over 32,000 customers globally. This role involves collaborating with cross...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $100K *

Marquee Dental Partners is seeking an Orthodontist to join their team, focusing on diagnosing and treating oral cavity anomalies and dental malocclusions. The role involves realigning teeth and jaws u...

US-AnywhereRemote

2 weeks ago

  •     Healthcare

$115K - $125K *

The Customer Success Manager at Claritas Rx is responsible for managing client relationships and ensuring the overall success of customers using the company's solutions. This role involves overseeing...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$133K - $199K *

The Customer Success Manager at Salesforce is responsible for developing and maintaining relationships with key customer business and IT partners to understand their goals and priorities. This role in...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $120K *

The Enterprise Customer Success Manager at Motive will be responsible for maximizing the value of the Motive platform for large customers in Canada through adoption, training, and optimizing workflows...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $200K *

The Head of Solutions Consulting at Kustomer is responsible for leading the vision and execution of the solutions consulting practice, guiding the technical aspects of the pre-sales cycle. This role i...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $175K *

The Director of Customer Success for Strategic Accounts will lead and scale customer success initiatives for high-value clients, focusing on driving satisfaction, retention, and growth. This role requ...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $140K *

The Customer Success Manager at Vantage will serve as the main point of contact for customers after they subscribe, guiding them through onboarding and training on the Vantage platform. This role requ...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$120K - $140K *

The Customer Success Lead at Stellar Health is responsible for defining and owning the overall Customer Success strategy for health plans and major health systems. This role involves managing customer...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $130K *

The Director of Customer Support and Success will lead a team focused on enhancing customer satisfaction, retention, and growth through strategic initiatives. This role involves managing customer supp...

US-AnywhereRemote

1 week ago

  •     Information Technology

$80K - $130K *

The Director of Customer Success will lead the customer success department, focusing on enhancing customer relationships, driving retention, and championing the Voice of the Customer. This strategic l...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $170K *

The Director of Customer Success Management will lead the Partner Relationship Management team at Riipen, focusing on customer retention, renewals, and growth within the higher education and EdTech se...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $150K *

The Customer Success Manager for Life Sciences at Datavant is responsible for driving customer success outcomes, managing and growing accounts, and ensuring high customer renewal rates. This role requ...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $150K *

The Customer Success Manager for Life Sciences at Datavant is responsible for driving customer success outcomes, managing and growing accounts, and ensuring high customer renewal rates. This role requ...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are the roles and responsibilities of a Vice President, Customer Success?question toggle

    A Vice President, Customer Success is responsible for driving customer success outcomes, influencing future lifetime value, leading a team focused on customer success, and driving new business growth through customer advocacy.

  • What skills are necessary to be a successful Vice President, Customer Success?question toggle

    Essential skills for a VP, Customer Success include excellent communication, team leadership, project management, understanding of customer service KPIs and analytics.

  • Will there be interaction with customers?question toggle

    Yes, a critical part of the role of a Vice President, Customer Success is interacting with clients so as to understand their needs and expectations and ensuring they achieve significant return on their investment.