As a Vice President of Customer Success, your role involves driving customer success outcomes, influencing future lifetime value, streamlining the customer success process, and driving new business growth through greater advocacy and reference-ability. Leaders in this role are unique because they understand how to work with customers to ensure they realize a significant return on their investment.
Working in a VP, Customer Success role, you will have the opportunity to be a part of a highly critical team where your efforts significantly impact the company's growth and value to customers. With our extensive and exclusive listings, finding your next role is made simpler.
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$130K - $180K *
The Head of CX Operations is responsible for overseeing the operational foundation of the Customer Experience function at Intellum. This role involves developing, refining, and scaling processes to dr...
1 month ago
Head of Sales/Account Executive
$120K - $250K *
CareHarmony is seeking a Head of Sales to transition from Founder Led Sales to an enterprise sales organization. The role involves executing enterprise deals, selling to the C-suite, and scaling the o...
1 month ago
$110K - $185K *
The VP, H&W Strategic Programs will lead complex initiatives with cross-functional teams to deliver scalable and commercially viable solutions in the healthcare and wellness sector. This role requires...
4 days ago
$110K - $185K *
The VP, H&W Strategic Programs will lead complex initiatives with cross-functional teams to deliver scalable and commercially viable solutions in the healthcare and wellness sector. This role requires...
Today
$80K - $130K *
The Senior Director of Marketing at Sylogist will lead the marketing team to develop and execute strategies that inspire and engage target audiences while driving product adoption. This role requires...
1 month ago
Senior Client Success Executive
$132K - $165K *
The Senior Client Success Executive is responsible for leading and developing key account relationships with some of the company's most important global clients. This role requires a deep understandin...
2 weeks ago
Enterprise Customer Success Manager (US)
$95K - $135K *
The Enterprise Customer Success Manager at Scribe will be responsible for onboarding new Enterprise customers and driving adoption throughout the customer lifecycle. This role involves engaging with k...
5 days ago
Customer Success Account Manager
$80K - $120K *
The Customer Success Account Manager at Bask is responsible for building strong relationships with customers and managing the full customer lifecycle. This role requires a self-starter who excels in c...
1 month ago
Senior Customer Success Manager - Health Plans + Health Systems
$121K - $145K *
The Senior Customer Success Manager will manage relationships with health plans and health systems, focusing on driving adoption, retention, and satisfaction. This role requires deep knowledge of heal...
1 month ago
$150K - $200K *
The VP of Services will lead the implementation of insurance software solutions for underwriters, ensuring projects are delivered on time and meet customer needs. This role requires strong leadership...
3 weeks ago
$120K - $160K *
The Director of Client Success will lead the Client Success team at Pattern Data, focusing on developing strategies to enhance customer satisfaction, retention, and growth. This role involves collabor...
3 weeks ago
Vice President, Client Success
$150K - $200K *
The Vice President of Client Success is responsible for overseeing the delivery of services and ensuring client satisfaction at Ventra Health. This role involves managing client relationships, leading...
1 month ago
Lead Technical Success Partner
$135K - $180K *
The Lead Technical Success Partner at Unqork will work directly with Enterprise clients to enhance their technical and business solutions, ensuring best-in-class experiences. This role involves acting...
2 weeks ago
Solution Director, Consumer Experience (CX) Sales
$130K - $160K *
The Solution Director, Consumer Experience (CX) Sales is responsible for driving growth and expansion of CX solutions within the healthcare sector. This role involves business development, client enga...
1 week ago
Solution Director, Consumer Experience (CX) Sales
$130K - $160K *
The Solution Director, Consumer Experience (CX) Sales is responsible for driving growth and expansion of CX solutions within the healthcare sector. This role involves business development, client enga...
1 week ago
Solution Director, Consumer Experience (CX) Sales
$130K - $160K *
The Solution Director, Consumer Experience (CX) Sales is responsible for driving growth and expansion of CX solutions within the healthcare sector. This role involves business development, client enga...
1 week ago
$80K - $130K *
The Director of People Operations is responsible for leading the design, implementation, and measurement of People Operations processes and initiatives to support the employee lifecycle globally. This...
3 weeks ago
$120K - $180K *
The Director of People Operations is responsible for leading the design, implementation, and measurement of People Operations processes and initiatives to support the employee lifecycle globally. This...
1 month ago
VP, Product Management - CRM and Operating Systems, Remote
$150K - $200K *
The VP of Product Management for CRM and Operating Systems is a strategic leadership role responsible for overseeing the development and management of the enterprise CRM and operational tools. This po...
1 month ago
$71K - $114K *
The Manager, Customer Care is responsible for overseeing daily operations and guiding Team Leads and staff to meet performance objectives. This role involves managing staffing, compiling reports, and...
1 month ago
$100K - $150K *
The Customer Success Manager at Common Room will act as a trusted partner to clients, ensuring they maximize the value from the customer intelligence platform. This role involves building strong relat...
Today
$67K - $105K *
The Client Success Manager at Addepar is responsible for driving client success throughout the post-sales lifecycle, ensuring clients maximize the value of the platform. This role involves strategic g...
1 month ago
$109K - $182K *
The Digital Product Owner, Senior Advisor will lead the development and enhancement of the Cigna for Health Care Providers (CHCP) provider portal, focusing on aligning business and technology objectiv...
1 month ago
$90K - $110K *
The Senior Product Manager at LifeStance Health will drive product strategy, lead cross-functional teams, and advocate for user-centric design principles. This role focuses on developing and enhancing...
1 month ago
Senior Director, Central Operations
$150K - $200K *
The Senior Director of Central Operations at Velocity Global will lead strategic operations and process excellence initiatives, serving as a key partner to the COO. This role involves driving operatio...
2 days ago
What are the roles and responsibilities of a Vice President, Customer Success?
A Vice President, Customer Success is responsible for driving customer success outcomes, influencing future lifetime value, leading a team focused on customer success, and driving new business growth through customer advocacy.
What skills are necessary to be a successful Vice President, Customer Success?
Essential skills for a VP, Customer Success include excellent communication, team leadership, project management, understanding of customer service KPIs and analytics.
Will there be interaction with customers?
Yes, a critical part of the role of a Vice President, Customer Success is interacting with clients so as to understand their needs and expectations and ensuring they achieve significant return on their investment.